Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
Certification
Timeline
Generic

Thi Yen Duong

Campbelltown,NSW

Overview

5
5
years of professional experience
1
1
Certification

Work History

Security Officer

Goldcrest Security Management
Camobelltown, NSW
01.2020 - Current
  • Assisted with crowd control during large events held at the facility.
  • Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
  • Responded to alarms and conducted investigations as required.
  • Operated communication systems between officers stationed throughout the facility.
  • Greeted visitors warmly upon arrival at office reception area.
  • Ensured compliance with all organizational policies and procedures relating to administrative operations.
  • Provided excellent customer service at all times while interacting with both internal and external customers.

Support Worker ( Work Placement )

BaptistCare
Menangle, NSW
03.2025 - 04.2025
  • Assisted clients with daily living activities such as bathing, dressing, and grooming.
  • Provided emotional and practical support to vulnerable adults.
  • Organised leisure activities for clients in the community.
  • Conducted risk assessments on behalf of service users who were deemed at risk of harm or exploitation.
  • Reported any incidents or accidents in accordance with company policy and procedure.

Education

Certificate III in Individual Support - Individual Support

Campbelltown TAFE
NSW
09-2025

Certificate III in Education Support - Education

Tafe Nsw
Campbelltown, NSW
09-2024

Certificate III in Business Administration (Medical) - Business Administration

Foundation Australia
Online
09-2018

Skills

  • Client support
  • Risk assessment
  • Team collaboration
  • Crowd control
  • CPR certified
  • Communication skills
  • Behavior management
  • Crisis intervention
  • Great Customer service

Affiliations

  • Enjoys to cooking
  • Enjoys gardening
  • Enjoys socialising with others

Languages

Vietnamese
Professional

Accomplishments

  • Outstanding service 2022, Goldcrest Management

Certification

  • Security License 1 AC
  • Certificate III in Business Administration (medical)
  • Certificate III in Education Support
  • Certificate III in Individual Support (Aging and Disability)
  • First Aid Certificate

Timeline

Support Worker ( Work Placement )

BaptistCare
03.2025 - 04.2025

Security Officer

Goldcrest Security Management
01.2020 - Current

Certificate III in Individual Support - Individual Support

Campbelltown TAFE

Certificate III in Education Support - Education

Tafe Nsw

Certificate III in Business Administration (Medical) - Business Administration

Foundation Australia

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Thi Yen Duong