Tho Pham
Burnside Heights
Summary
Friendly and reliable team member with experience in takeaway, food preparation, customer service, and bubble tea shop operations. Able to work efficiently in busy environments, prepare orders accurately, maintain hygiene and food safety standards, and work well with team members. Known for being hardworking, adaptable, and committed to delivering good customer service.
Overview
3
3
years of professional experience
Work History
All Rounder
Gotcha Fresh Tea
Caroline Springs
03.2025 - Current
- Prepared bubble tea drinks and food items according to store standards.
- Took customer orders and handled payments efficiently.
- Assisted with stock replenishment, cleaning, and opening or closing duties.
- Maintained cleanliness, food safety, and hygiene standards at all times.
- Worked collaboratively with team members to ensure smooth daily operations.
Kitchen Assistant
Dalton Village Fish & Chips
Epping
02.2023 - 10.2024
- Assembled fish and chips takeaway orders with attention to detail and speed to enhance customer satisfaction.
- Coordinated kitchen food preparation, portioning, packing, and organizing orders to streamline operations.
- Worked collaboratively with team members to ensure smooth kitchen operations.
- Supported timely order completion during busy service periods.
- Ensured timely order completion during peak service periods to maintain high service standards.
Education
Bachelor of Business - Logistics And Supply Chain Management
Latrobe University
Bundoora, VICSkills
- Inventory management
- Food safety
- Facility maintenance
- Time management
- Multitasking
- Customer service
- Teamwork
- Communication skills
Languages
- Vietnamese, Native or Bilingual
- English, Professional Working
Availability
- Available all day on Mondays, Wednesdays, Fridays, Saturdays and Sundays.
- Available for weekends and public holidays.
- Flexible to work additional shifts when required.
Timeline
All Rounder
Gotcha Fresh Tea
03.2025 - Current
Kitchen Assistant
Dalton Village Fish & Chips
02.2023 - 10.2024
Bachelor of Business - Logistics And Supply Chain Management
Latrobe University