Thomas Buhmann
Mansfield,QLD
Summary
Dynamic and results-oriented professional with extensive experience as a Plumber/Gasfitter and Counter Salesperson at PHD Capalaba. Excelled in providing top-notch customer service, mentoring junior staff, and managing projects efficiently. Skilled in plumbing repairs and a cooperative team member, consistently ensuring client satisfaction and team performance enhancement.
Overview
23
23
years of professional experience
Work History
Plumber/gasfitter
Self Employed
01.2003 - Current
- Provided excellent customer service by addressing all client concerns and ensuring their satisfaction with completed work.
- Communicated with customers to provide recommendations on repairs, determine project estimation costs and define project completion dates.
- Mentored junior plumbers, sharing industry expertise to improve overall team performance.
- Repaired plumbing systems, components, and equipment.
Counter Salesperson
PHD Capalaba
01.2002 - 01.2003
- Resolved customer complaints efficiently, demonstrating professionalism and empathy at all times.
- Kept abreast of new products and promotions within the company repertoire so as to offer timely suggestions tailored specifically towards individual client tastes.
- Answered telephone calls to offer information and promote business products.
Education
High School Diploma -
Masfield State Highschool
Mansfield, BrisbanePlumbing And Gasfitting Apprenticeship
Licensed Asbestos Removal
Skills
- Plumbing Repairs
- Piping installation
- Skilled with both hand and power tools
- Drainage Systems Repair
- Troubleshooting
- Cooperative team member
- Project Management
Timeline
Plumber/gasfitter
Self Employed
01.2003 - Current
Counter Salesperson
PHD Capalaba
01.2002 - 01.2003
High School Diploma -
Masfield State Highschool
Plumbing And Gasfitting Apprenticeship
Licensed Asbestos Removal
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