Summary
Overview
Work History
Education
Timeline
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Thomas Crisp

Thomas Crisp

Brisbane,QLD

Summary

Versatile professional with 6+ years’ experience spanning sales, customer support, and warehouse operations. Skilled in B2B sales, account management, team leadership, and operational workflows. Experienced in forklift operation, inventory management, and cold storage environments, with a strong focus on WH&S compliance and process optimization. Proven ability to lead teams, coach staff, and deliver results across both client-facing and operational roles.

Overview

5
5
years of professional experience

Work History

Sales Manager

FadedServers
06.2025 - Current
  • B2B Sales & Account Management
  • Lead Generation & Prospecting
  • Negotiation & Deal Closing
  • Customer Relationship Management
  • Strategic Sales Planning & Pipeline Development
  • Hosting & IT Infrastructure Solutions (Dedicated Servers, Cloud, etc.)
  • Market Research & Competitive Analysis
  • Team Leadership & Sales Coaching
  • Client Retention & Upselling Strategies
  • Performance Metrics & Sales Reporting

Warehouse Operator | Forklift Driver

Primary Connect
04.2023 - 06.2025
  • Forklift Operation (Reach Truck & Counterbalance)
  • Order Picking & Staging
  • RF Scanning & WMS Systems
  • Voice Picking Technology
  • Cold Storage & Temperature-Controlled Environments
  • WH&S Compliance & Safety Checks
  • Training & Team Coaching
  • Dispatch & Inventory Support

Support Coordinator

FadedServers
08.2021 - 04.2023
  • Staff Leadership, Training & Performance Coaching
  • Workforce Planning & Roster Optimisation
  • Customer Support Operations & SLO Oversight
  • Incident Management & Escalation Handling
  • Resource Allocation & Onsite Coordination
  • Process Improvement & Documentation
  • Team Communication & Collaboration

Apprentice Refrigeration Mechanic

Karalee Electrical Contracting
10.2020 - 04.2023
  • Refrigeration & HVAC Installation, Maintenance & Repair
  • Fault Diagnosis & Troubleshooting (Refrigeration, Pneumatic, HVAC)
  • Electrical & Plumbing Work for Refrigeration Systems
  • Technical Schematic Interpretation & System Commissioning
  • Preventative Maintenance & Servicing
  • WH&S Compliance & Safe Work Practices
  • Job Documentation & Workspace Organization

Education

Queensland Certificate of Education

Certificate II in Tourism

Certificate II in General Education For Adults

Certificate I in Information, Digital Media And Technology

Certificate II in Skills For Work And Vocational Pathways

Timeline

Sales Manager

FadedServers
06.2025 - Current

Warehouse Operator | Forklift Driver

Primary Connect
04.2023 - 06.2025

Support Coordinator

FadedServers
08.2021 - 04.2023

Apprentice Refrigeration Mechanic

Karalee Electrical Contracting
10.2020 - 04.2023

Queensland Certificate of Education

Certificate II in Tourism

Certificate II in General Education For Adults

Certificate I in Information, Digital Media And Technology

Certificate II in Skills For Work And Vocational Pathways

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Thomas Crisp