Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Thomas Garrett

Summary

Dynamic hospitality professional with a proven track record at Sarni, excelling in customer service and multitasking. Recognized for exceptional teamwork and effective communication, I adeptly manage high-pressure situations while ensuring guest satisfaction. Skilled in beverage preparation and maintaining a clean environment, I bring a strong work ethic and engaging personality to every role.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Bartender & Waitstaff

Sarni
03.2025 - Current
  • Learned and practiced safe beverage handling and preparation techniques.
  • Assisted in maintaining cleanliness and organization of bar area and equipment.
  • Provided exceptional customer service by engaging with patrons and ensuring satisfaction.
  • Familiarized with cocktail recipes and menu offerings to enhance guest experience.
  • Collaborated with team members to ensure efficient service during peak hours.
  • Adapted quickly to changing customer demands in fast-paced environment.
  • Gained knowledge of bartender tools and equipment for effective operation.
  • Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.

Food Service Team Member

KFC
06.2022 - 07.2025
  • Provided exceptional customer service by addressing inquiries and resolving issues promptly.
  • Operated kitchen equipment efficiently, adhering to safety and hygiene standards.
  • Assisted in food preparation, ensuring timely delivery of high-quality meals.
  • Maintained cleanliness and organization of workstations, promoting a safe environment.
  • Followed inventory management procedures to ensure availability of essential supplies.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Earned recognition from management for consistent punctuality, strong work ethic, and excellent teamwork skills.

Education

Business Management / Communication - Business / Communications

The University of Queensland
Saint Lucia, QLD
07-2027

Skills

  • Strong multitasking

  • Customer service

  • Highly reliable

  • Team player attitude

  • Clear and effective communication

  • Patience and tolerance

  • Engaging and outgoing personality

  • Handling difficult customers

  • Hospitality service expertise

Certification

Certificate in Responsible Service of Alcohol

Languages

English
Native or Bilingual

Timeline

Bartender & Waitstaff

Sarni
03.2025 - Current

Food Service Team Member

KFC
06.2022 - 07.2025

Business Management / Communication - Business / Communications

The University of Queensland

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Thomas Garrett