Thomas Grew
Woonona
Summary
Motivated individual with a proven track record in customer service and sales. Demonstrated expertise in cultivating strong customer relationships and effectively identifying and addressing customer needs. Exceptional communication and interpersonal skills enable the delivery of superior customer service.
Overview
7
7
years of professional experience
Work History
Senior Sales Person
Lawrence & Hanson
Unanderra, NSW/Wollongong, NSW
07.2022 - Current
- Performed inventory control procedures to manage stock.
- Developed and maintained knowledge of current sales and promotions.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Contributed to event marketing, sales and brand promotion.
- Maintained store visual standards by setting up window and interior displays to merchandising guidelines.
Nursery Worker
Leisure Coast Garden Centre
Fairy Meadow, NSW
07.2018 - 06.2022
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Assisted customers with prompt and polite support in-person and via telephone.
- Developed strong rapport with customers and created positive impression of business.
Education
Bachelor of Commerce - Marketing
University of Wollongong
Wollongong, NSW06.2022
Higher School Certificate -
Holy Spirit College
Bellambi, NSW12.2017
Skills
- Effective Communication Skills
- Social Media Strategy
- Creative Problem-Solving
- Collaborative Teamwork
- Leadership
- Analytical skills
- Client Relationship Management
- Cold calling
Websites
Timeline
Senior Sales Person
Lawrence & Hanson
07.2022 - Current
Nursery Worker
Leisure Coast Garden Centre
07.2018 - 06.2022
Bachelor of Commerce - Marketing
University of Wollongong
Higher School Certificate -
Holy Spirit College