Thomas Hartley
Clontarf,QLD
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, handling shipments of merchandise and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
5
5
years of professional experience
Work History
Retail Worker
Kmart
12.2018 - Current
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Streamlined inventory management for improved product availability and reduced stock discrepancies.
- Delivered exceptional customer service with a friendly demeanor, resulting in increased repeat business.
- Implemented loss prevention strategies through proper monitoring of the sales floor and vigilance at the register.
- Handled cash transactions accurately and efficiently while adhering to company loss prevention guidelines.
- Collaborated with team members to execute store promotions and sales events, driving revenue growth.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Assisted in training new employees on store policies and procedures, contributing to a cohesive team environment.
Education
Bachelor of Science - Psychology
Queensland University of Technology
Brisbane, QLD12.2025
High School Diploma -
Grace Lutheran College
Rothwell, QLD11.2022
Skills
- Loss Prevention
- Display Maintenance
- Store Cleaning
- Shipment Receiving
- Patience and empathy
- Conflict resolution
- Attention to detail
- Product knowledge expertise
- Cash handling accuracy
- Active listening
- Team collaboration
- Problem-solving abilities
Affiliations
- Team sports
- Crafts
- Music
Timeline
Retail Worker
Kmart
12.2018 - Current
Bachelor of Science - Psychology
Queensland University of Technology
High School Diploma -
Grace Lutheran College