Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Thomas Hartley

Clontarf,QLD

Summary

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, handling shipments of merchandise and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.

Overview

5
5
years of professional experience

Work History

Retail Worker

Kmart
12.2018 - Current
  • Enhanced customer satisfaction by providing personalized assistance and product recommendations.
  • Streamlined inventory management for improved product availability and reduced stock discrepancies.
  • Delivered exceptional customer service with a friendly demeanor, resulting in increased repeat business.
  • Implemented loss prevention strategies through proper monitoring of the sales floor and vigilance at the register.
  • Handled cash transactions accurately and efficiently while adhering to company loss prevention guidelines.
  • Collaborated with team members to execute store promotions and sales events, driving revenue growth.
  • Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
  • Assisted in training new employees on store policies and procedures, contributing to a cohesive team environment.

Education

Bachelor of Science - Psychology

Queensland University of Technology
Brisbane, QLD
12.2025

High School Diploma -

Grace Lutheran College
Rothwell, QLD
11.2022

Skills

  • Loss Prevention
  • Display Maintenance
  • Store Cleaning
  • Shipment Receiving
  • Patience and empathy
  • Conflict resolution
  • Attention to detail
  • Product knowledge expertise
  • Cash handling accuracy
  • Active listening
  • Team collaboration
  • Problem-solving abilities

Affiliations

  • Team sports
  • Crafts
  • Music

Timeline

Retail Worker

Kmart
12.2018 - Current

Bachelor of Science - Psychology

Queensland University of Technology

High School Diploma -

Grace Lutheran College
Thomas Hartley