Thomas Howard
Saint Lucia,QLD
Summary
Driven by a dedicated work ethic and adaptability, I excelled at HPHFM as a Professional Barber, where I significantly enhanced client satisfaction and retention through expert haircare and outstanding interpersonal skills. Leveraging creativity and a professional manner, I also contributed to South Side Medical's operations, ensuring top-notch service and safety compliance. Additionally, I attended BB Print stadium in 2021 during NRL matches (that were held in Mackay), where I performed volunteer work serving customers.
Overview
3
3
years of professional experience
Work History
Professional Barber
HPHFM
10.2022 - 02.2024
- Exhibited a high level of technical proficiency in performing various barber services, including haircuts, shaves, trims, and styling for both men and women.
- Maintained a clean and sanitary work environment, adhering to strict hygiene standards to ensure client safety and comfort.
- Enhanced client satisfaction by providing precise and trendy haircuts tailored to individual preferences.
- Offered expert advice on hair maintenance routines and product usage, empowering clients to achieve desired looks at home between appointments.
- Contributed to salon marketing efforts through engaging social media content showcasing before-and-after photos of client transformations.
- Developed lasting relationships with clients by consistently delivering outstanding results that exceeded expectations while also offering personalized care and attention during each visit.
- Increased customer retention through exceptional communication skills and building rapport with clients.
Registry Assistant/ Janitor
South Side Medical
02.2021 - 11.2021
- Handled sensitive customer inquiries with tact and discretion, maintaining confidentiality while providing helpful information and support as needed.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.
- Supported waste management efforts by collecting trash, recycling materials, and disposing of them properly.
- Maintained a well-stocked inventory of cleaning supplies to ensure all necessary equipment was available for use.
- Provided backup support for other janitorial team members during absences or busy periods, ensuring seamless service.
Education
Bachelor of Business - Business Management
Queensland University of Technology
Brisbane, QLD11.2025
High School Diploma -
St Patricks College
Mackay QLD11.2021
Skills
Dedicated Work Ethic
Flexible Schedule
Safety Compliance
Professional manner
Time Management
Active Listening
Adaptability and Flexibility
Creativity and Innovation
Positive Attitude
sports
Growing up, I have always loved playing sports. Golf is my biggest passion, but I used to play basketball and rugby league, in which I still enjoy supporting & participating in.
Timeline
Professional Barber
HPHFM
10.2022 - 02.2024
Registry Assistant/ Janitor
South Side Medical
02.2021 - 11.2021
Bachelor of Business - Business Management
Queensland University of Technology
High School Diploma -
St Patricks College
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