Thomas Kern
Mount Pritchard
Summary
Seeking a role in a forward-thinking organization where I can leverage my skills and experience in B2B sales, customer service, and strategic planning to drive growth and success while continuing my professional development.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sales Consultant
Ezi Digital Australia
01.2022
- Conducted cold calls and face-to-face sales meetings with C-level executives and directors in assigned sales territory
- Utilized consultative sales techniques to comprehend customer needs, recommend relevant products and services, and enhance sales revenue and customer satisfaction
- Ensured organized, presentable merchandise to continuously drive sales of Google 360 Virtual Tours
- Responded to telephone and in-person inquiries professionally and efficiently
- Applied prospecting and client development strategies to generate new leads and maintain a strong conversion rate
- Prioritized customer retention by resolving issues swiftly and effectively.
Aircraft Cabin Worker
Sydney Airport
- Current
- Perform various duties efficiently, including cleaning and surveying, both individually and collaboratively within a team
- Demonstrate strong attention to detail and the ability to work in a fast-paced setting while maintaining safety and compliance standards.
Fine Dining Waiter
Various Locations
01.2016 - 01.2019
- Provided outstanding customer service and hospitality to discerning clientele, resulting in positive reviews and repeat business
- Showcased excellent communication and interpersonal skills in a fast-paced, high-pressure environment
- Maintained high standards of cleanliness and presentation to ensure an enjoyable dining experience for guests
- Handled till counting and cash transactions with accuracy and integrity.
Education
Diploma of Computer Science and Programming -
University of New South Wales
Sydney, NSW01.2022
Diploma in Sound Engineering -
TAFE NSW
Ultimo, NSW01.2020
Diploma in Music Performance -
TAFE NSW
Ultimo, NSW01.2020
Skills
- B2B Sales
- Sales and Marketing
- Strategic Planning
- Customer Oversight
- Time Management
- Customer Relations
- Problem Solving
- Staff Training
- Performance Improvement
- Sales Expertise
- Product and Service Knowledge
- Till Counting
Certification
Google Licensed Company, Ezi Digital Australia
References
Adrian Dieguez, Sales Manager, Ezi Digital Australia, 0450 088 159, [Provided upon request]
Hobbies
Music, Piano, Drums, Computer Programming, Soccer.
Timeline
Sales Consultant
Ezi Digital Australia
01.2022
Fine Dining Waiter
Various Locations
01.2016 - 01.2019
Aircraft Cabin Worker
Sydney Airport
- Current
Diploma of Computer Science and Programming -
University of New South Wales
Diploma in Sound Engineering -
TAFE NSW
Diploma in Music Performance -
TAFE NSW