Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Thomas Markham-Moeller

Riverstone,Australia

Summary

Customer service and administration officer with over one year of experience across multiple sectors. Demonstrates exceptional organisational and interpersonal skills. Seeking opportunities to leverage expertise in customer service and office administration for impactful projects.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Administration and Customer Service Officer

Licences 4 Work
08.2023 - 11.2023
  • Taking calls from customers
  • Cold calling customers
  • Sales
  • Customer service
  • Booking customers in for courses/assessments
  • Liaising with staff internally and externally

Office Worker

Blacktown Hot Water
05.2023 - 06.2023
  • Handled incoming customer calls efficiently
  • Handled work orders efficiently
  • Sales

Junior Office All-Rounder & Receptionist

WentWest
12.2020 - 12.2021
  • Handled incoming customer calls.
  • Delivered exceptional administrative assistance
  • Cultivated strong relationships with stakeholders

Education

Year 12 -

Australian Christian College
01.2020

Certificate II - Community Services

NSW TAFE
01.2019

Certificate III - Business Administration

NSW TAFE
01.2021

Skills

  • Office Administration
  • Administrative Support
  • Effective Team Collaboration
  • Customer Service
  • Service Delivery
  • Accurate Data Entry
  • Intrinsic Drive
  • Ambition
  • Processing
  • Reporting
  • Relationship Building
  • Strong Attention To Detail
  • Great communication
  • Problem Solving
  • Issue Resolution
  • Organisational Skills
  • Effective Time Management
  • Workplace Health & Safety (WHS)
  • Excel
  • Outlook
  • PowerPoint
  • Word
  • Publisher
  • Teams
  • Sharepoint
  • Zoom
  • Customer Support
  • Complaint Handling

Certification

  • Working with Children Check (Employee) - 2023

References

Excellent referees upon request.

Timeline

Administration and Customer Service Officer

Licences 4 Work
08.2023 - 11.2023

Office Worker

Blacktown Hot Water
05.2023 - 06.2023

Junior Office All-Rounder & Receptionist

WentWest
12.2020 - 12.2021

Year 12 -

Australian Christian College

Certificate II - Community Services

NSW TAFE

Certificate III - Business Administration

NSW TAFE
Thomas Markham-Moeller