Thomas Micallef

- Supervise daily operations ensuring compliance with safety and regulatory standards

- Coordinate team workflow and prioritise tasks in a fast-paced environment

- Maintain accurate reporting and incident documentation

- Respond to high-pressure situations with strong decision-making and attention to detail

-Deliver high-quality customer service and manage client enquiries efficiently

- Process transactions accurately using POS systems

- Maintain organised workflows while multitasking in busy periods

- Communicate effectively with internal teams and customers

- Coordinate group activities while ensuring safety and organisation

Coordinated urgent tasks in fast-paced environments to ensure timely execution of events.

Managed setup and cleanup of party areas, maintaining a clean and organized environment for guests.

- Implemented safety protocols during events to ensure a secure environment for attendees.

- Trained new staff on hosting procedures and customer service best practices.

- Perform routine water testing and maintain accurate chemical records

- Monitor compliance with safety regulations and procedures

- Respond promptly to incidents requiring critical thinking and attention to detail

- Maintained high standards of hygiene and cleanliness.

- Worked efficiently in fast-paced environments with strong multitasking skills.

- Provided friendly customer service, taking orders and answering menu questions.

- Processed transactions and communicated effectively with customers and team members.

- Operated cash register efficiently, handling transactions and processing payments accurately.