Summary
Overview
Work History
Education
Certification
Languages
Timeline
Generic

Thomas Ronald Bonser

Newcastle,NSW

Summary

Dynamic professional with a strong work ethic and a commitment to reliability. Quick learner with a positive attitude, seeking full-time remote opportunities. Proven ability to adapt to new industries and environments while maintaining punctuality and dedication.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Manager

Premier Hotel
Broadmeadow, NSW
12.2024 - Current
  • Ensured compliance with industry regulations and company policies.
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Ensured compliance with regulatory requirements and industry standards.
  • Resolved conflicts between employees by providing guidance on company policies and procedures.
  • Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
  • Ensured compliance with all applicable laws, regulations, industry standards.
  • Trained employees on additional job positions to maintain coverage of roles.
  • Monitored staff performance and addressed issues.
  • Resolved customer complaints and issues promptly, maintaining a positive brand image.

Bartender

Barbuto Restaurant
10.2020 - 07.2022
  • Owner Matthew, Manager’s Sakib and Sara. 0299706171
  • I Travelled overseas in 2018 and throughout my time I worked in multiple jobs all over Peru and Bolivia. Serving Drinks, washing dishes, waiting tables, cleaning and check in and check out of Hostel's. I have worked multiple styles of cash register systems and have open and closed registers at multiple businesses.

Waiter/Barstaff

The Beach Project Narrabeen
07.2020 - 09.2020
  • Cafe has since closed.

Waiter/BarStaff (FOH Supervisor)

Hogs Breath Cafe & Restaurant
Coffs Harbour
12.2018 - 06.2019
  • Provided assistance with closing tasks such as restocking supplies and cleaning equipment.
  • Reconciled cash drawers at the end of shifts to verify sales totals.
  • Performed cashier duties such as taking payments, counting change, and issuing receipts.

Landscaping

Total Landscapes
Mid North Coast
01.2016 - 02.2018
  • Coordinated with clients regarding their desired results for landscaping projects.
  • Operated landscaping equipment to maintain grounds and remove trees.
  • Installed new landscaping features such as plants, flowers, trees and shrubs.

Plumbing

Darryl Jarvis Plumbing
01.2016 - 12.2016
  • Darryl Jarvis

Barista

Totally Coffee
Coffs Harbour
01.2014 - 01.2016
  • Christine Castles, Manager. (Cafe Has Since Closed)

Education

HSC -

Coffs Harbour Senior College
Coffs Harbour, NSW
01.2017

Certification

  • I currently hold An RSA and RCG certification.
  • As well as a White card.
  • I am a Qualified Taekwondo and Muay Thai coach and have worked on and off over the past 6 years running classes for both adults and juniors, I hold a 3rd degree blackbelt Under the ATF and KTF.

Languages

Spanish
Limited

Timeline

Manager

Premier Hotel
12.2024 - Current

Bartender

Barbuto Restaurant
10.2020 - 07.2022

Waiter/Barstaff

The Beach Project Narrabeen
07.2020 - 09.2020

Waiter/BarStaff (FOH Supervisor)

Hogs Breath Cafe & Restaurant
12.2018 - 06.2019

Landscaping

Total Landscapes
01.2016 - 02.2018

Plumbing

Darryl Jarvis Plumbing
01.2016 - 12.2016

Barista

Totally Coffee
01.2014 - 01.2016

HSC -

Coffs Harbour Senior College

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Thomas Ronald Bonser