Summary
Overview
Work History
Education
Skills
Attributes
References
Timeline
Generic

Thomas Winter

Traralgon,VIC

Summary

I am looking to further develop my professional knowledge and skills by gaining full time employment via a career change in a long lasting position where I can assist a company to continue to deliver an excellent standard.

Overview

5
5
years of professional experience

Work History

Employment Consultant / In work Support

Wise Employment
10.2022 - Current
  • Supporting diverse range of people to gain employment
  • Scheduling and attending appointments with disabled or injured clients to determine their needs preferences and plans
  • Reverse marketing candidates to employers
  • Delivering training sessions to support client Job readiness
  • Providing support pre and post-employment
  • Working to KPIs.

Team Leader

Park Lane Holiday Parks
12.2018 - 10.2022
  • Provide excellent customer Service both in person and over phone calls
  • Making bookings for Accommodation in fast pace environment
  • Arriving and departing guests
  • Serving customers with Point Of Sale System/ using cash register
  • Daily Data entry onto spreadsheets
  • Cashing up and banking using end of day systems
  • Opening and closing Reception.

Relief Manager

Park Lane Holiday Parks
04.2021 - 02.2022
  • Monitored working environment, making sure it was always safe, positive setting for all employees
  • Provided constructive feedback to workers, which improved morale and boosted efficiency
  • Ensuring Rosters were completed and precise
  • Corresponding with Head of Operations to make sure targets were being met
  • Maintained high corporate standards at all times by ensuring that employees followed all company processes and procedures
  • Answered customer questions and provided immediate assistance to deliver exemplary service
  • Ensuring Rosters were completed and precise
  • Corresponding with Head of Operations to make sure targets were being met.

Education

Year 12 Completion -

Lavalla Catholic College
01.2024

Skills

  • Computer literacy including but not limited to Microsoft office
  • People skills
  • Attention to detail
  • Professionalism

Attributes

  • Loyalty
  • Attention to detail
  • High quality Customer service
  • Excellent Literacy and numeracy skills
  • Well spoke

References

References from Regional Management from both previous business’ available upon request

Timeline

Employment Consultant / In work Support

Wise Employment
10.2022 - Current

Relief Manager

Park Lane Holiday Parks
04.2021 - 02.2022

Team Leader

Park Lane Holiday Parks
12.2018 - 10.2022

Year 12 Completion -

Lavalla Catholic College

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