Summary
Overview
Work History
Education
Skills
Timeline
Generic

Thomasina Sailor

Townsville,QLD

Summary

Dynamic professional with a proven track record at Townsville Correctional Centre, excelling in conflict resolution and mentoring youth. Adept at fostering teamwork and collaboration, I leverage strong communication skills to enhance group facilitation and drive positive outcomes. Committed to innovative problem-solving and effective decision-making in diverse environments.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Outgoing student pursuing flexible part-time employment with weekend and evening shift options.

Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.

Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.

Overview

19
19
years of professional experience
2005
2005
years of post-secondary education

Work History

Parks and Gardens

Townsville Correctional centre
Townsville , QLD
03.2024 - 03.2025
  • Completed day-to-day duties accurately and efficiently.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Operated a variety of machinery and tools safely and efficiently.

Peer Mentor, Mentor Youths

Townsville Correctional centre
Townsville , QLD
03.2024 - 03.2025
  • Facilitated discussions to promote personal development among incarcerated individuals.
  • Provided guidance and support to peers navigating rehabilitation programs.
  • Assisted in conflict resolution to maintain a positive environment within the facility.
  • Shared personal stories and experiences to provide hope, advocacy and one-on-one support to peers.

Administration Receptionist

Townsville Community Patrol
Townsville , QLD
02.2006 - 04.2007
  • Greeted and assisted visitors, ensuring a welcoming environment.
  • Managed incoming calls and directed inquiries to appropriate staff members.
  • Scheduled appointments and maintained organized calendars for team members.
  • Supported administrative tasks by preparing reports and maintaining files accurately.
  • Answered incoming calls and directed them to the appropriate personnel or department.

Education

Shalom Christen College
Townsville , QLD

Skills

  • Machinery operation
  • Conflict resolution
  • Customer service
  • Office management
  • Mentoring youth
  • Group facilitation
  • Teamwork and collaboration
  • Communication
  • Public speaking
  • Active listening
  • Remote office availability
  • Multitasking
  • Decision-making
  • Planning
  • Problem-solving
  • Microsoft office
  • Written communication
  • Leadership

Timeline

Parks and Gardens

Townsville Correctional centre
03.2024 - 03.2025

Peer Mentor, Mentor Youths

Townsville Correctional centre
03.2024 - 03.2025

Administration Receptionist

Townsville Community Patrol
02.2006 - 04.2007

Shalom Christen College
Thomasina Sailor