NGUYEN ANH THU HUA
Haymarket,NSW
Summary
As a young and enthusiastic individual, I am extremely interested in submitting an application for a Sales Assistant position at your company. My employers and colleagues have commended me for my high level of harmonious attitude and professionalism in working with other team members and customers. My motivations comprise of learning new skill sets and maintaining a high level of professionalism in delivering customer services. I would like to experience myself as Motivated Sales Assistant committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services that they need. I would appreciate the opportunity to meet with you to discuss my application at an interview. I have enclosed a copy of my resume for contacted at all times on the details provided above. Thank you in advance for your time.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Barista & All Rounder
Soul Origin
04.2023 - Current
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Prepared specialty drinks such as cappuccinos, lattes and mochas.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
Food and Beverage Attendant
The Charles Brasserie & Bar
01.2023 - Current
- Communicated with kitchen staff and waiters to provide accurate, timely information regarding orders and minimize delays.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Processed payments for orders and provided customers with change.
- Assisted wait staff with timely food delivery and guest requests.
- Greeted customers and provided menus upon arrival to dining room.
- Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
- Offered product samples, answered questions and helped customers find items.
All-rounder Staff
Roll’d Chatswood
06.2021 - 03.2023
- Greeting guests and taking orders
- Food runner
- Working in fast-paced environment and be able to handle multitask with strong flexible attention to guest’ food requirements
- Conduct consultation with customers
- Familiar to POS system and technology applied in hospitality industry
- Further Training/Certificate
- Responsible Service of Alcohol Certificate New South Wales – 2019 Office of Liquor, Gaming & Racing NSW
- Language
- English
- Vietnamese (Native)
Food and Beverage Attendant
The Star Casino
08.2022 - 01.2023
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
- Greeted and seated guests to provide friendly and welcoming experience.
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
Education
Certificate IV in Commercial Cookery -
Wells International College
Diploma of Hospitality Management - undefined
Wells International College
Skills
- Place Settings
- Workstation Maintenance
- Employee Performance Evaluations
- Food Preparation and Safety
- Adaptive and Creative
- Cash Flow Management
- Upselling
- Available Weekends
- Suggestive Selling
- POS System Operations
Languages
English
Professional Working
Vietnamese
Native or Bilingual
Additional Information
Full availability with unrestricted hours
Certification
Available upon request
Timeline
Barista & All Rounder
Soul Origin
04.2023 - Current
Food and Beverage Attendant
The Charles Brasserie & Bar
01.2023 - Current
Food and Beverage Attendant
The Star Casino
08.2022 - 01.2023
All-rounder Staff
Roll’d Chatswood
06.2021 - 03.2023
Certificate IV in Commercial Cookery -
Wells International College
Diploma of Hospitality Management - undefined
Wells International College
Similar Profiles
Agnes OktavioniAgnes Oktavioni
Front of House Staff Member at Soul OriginFront of House Staff Member at Soul Origin
Arham FarooqArham Farooq
Kitchen Hand at Soul OriginKitchen Hand at Soul Origin
EL LieonardoEL Lieonardo
Front of House Employee at Soul OriginFront of House Employee at Soul Origin
MIliben PatelMIliben Patel
BOH Team Member at Soul originBOH Team Member at Soul origin
Sujitra "Jenny" JanjuansukSujitra "Jenny" Janjuansuk
Remedial Massage Therapist at Endota Spa Castle HillRemedial Massage Therapist at Endota Spa Castle Hill