Summary
Overview
Work History
Education
Skills
Hobbies
References
Timeline
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TIAH CONTRERAS

RIVER HEADS,Australia

Summary

Known for unwavering work ethic and trustworthiness. With a strong commitment to excellence, I thrive both independently and as part of a collaborative team. Eager to embrace new challenges, I constantly seek opportunities to expand my skills and knowledge. Adaptable and open-minded, I approach each task with enthusiasm and a willingness to learn, striving to exceed expectations and deliver exceptional results.

Overview

5
5
years of professional experience

Work History

Private Nanny

Madison Shaw
01.2024 - Current
  • Enhanced children''s emotional well-being by providing consistent and nurturing care.
  • Implemented daily routines for optimal child development and created a structured environment.
  • Encouraged social interactions through playdates, group outings, and community events.
  • Assisted with homework and school projects, fostering a love for learning in the children.
  • Promoted healthy eating habits by preparing nutritious meals and snacks on a daily basis.
  • Established clear expectations for behavior, setting boundaries to create a respectful atmosphere within the home.
  • Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
  • Supported emotional growth by helping children navigate conflicts with empathy and understanding while teaching problem-solving skills.

Bartender

The Beach House Hotel
10.2022 - 12.2023
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Served high customer volumes during special events, nights, and weekends.

Bartender

Kirks Hotel
05.2022 - 09.2022
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.

Restaurant Waiter

The Royal Hotel
09.2021 - 06.2022
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Maintained clean and organized dining areas for optimal guest experience.
  • Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
  • Assisted in training new waitstaff members, contributing to a cohesive team environment.
  • Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
  • Promoted restaurant specials and upsold menu items, increasing overall sales revenue.

Cafe Server

Noodlebox
03.2019 - 09.2019
  • Enhanced customer satisfaction by providing efficient and friendly service.
  • Maintained a clean and inviting cafe environment, ensuring an enjoyable experience for customers.
  • Demonstrated strong knowledge of menu items, ingredients, and preparation methods to assist customers in making informed choices.
  • Effectively managed high volume orders during peak times, maintaining accuracy and efficiency.
  • Skillfully handled cash transactions, ensuring accurate accounting and excellent customer service.

Education

Eyelash Extension Certificate -

Australian Beauty School
04.2024

Completed Year 12 VCAL -

Mornington Secondary College
Mornington, VIC
12.2022

Responsible Service of Alcohol -

RSA Qld
09.2022

Skills

  • Emotional Support
  • Food Running
  • Basic accounting
  • Menu Memorization
  • Food Service
  • Payment Processing
  • Beverage Preparation
  • Changing beer kegs
  • Hospitality service expertise
  • Classic cocktails
  • Alcohol awareness
  • Patience and Tolerance
  • Order Taking
  • Table Setting
  • Punctuality
  • Cleanliness
  • Memory retention
  • Safe Food Handling

Hobbies

In my spare time I enjoy spending time with my family and beloved dogs.

References

Kirks Hotel - Alexandra Quinn (03) 5975 2007

Madison Shaw - 0417 533 601 

Timeline

Private Nanny

Madison Shaw
01.2024 - Current

Bartender

The Beach House Hotel
10.2022 - 12.2023

Bartender

Kirks Hotel
05.2022 - 09.2022

Restaurant Waiter

The Royal Hotel
09.2021 - 06.2022

Cafe Server

Noodlebox
03.2019 - 09.2019

Eyelash Extension Certificate -

Australian Beauty School

Completed Year 12 VCAL -

Mornington Secondary College

Responsible Service of Alcohol -

RSA Qld
TIAH CONTRERAS