TIAH CONTRERAS
RIVER HEADS,Australia
Summary
Known for unwavering work ethic and trustworthiness. With a strong commitment to excellence, I thrive both independently and as part of a collaborative team. Eager to embrace new challenges, I constantly seek opportunities to expand my skills and knowledge. Adaptable and open-minded, I approach each task with enthusiasm and a willingness to learn, striving to exceed expectations and deliver exceptional results.
Overview
5
5
years of professional experience
Work History
Private Nanny
Madison Shaw
01.2024 - Current
- Enhanced children''s emotional well-being by providing consistent and nurturing care.
- Implemented daily routines for optimal child development and created a structured environment.
- Encouraged social interactions through playdates, group outings, and community events.
- Assisted with homework and school projects, fostering a love for learning in the children.
- Promoted healthy eating habits by preparing nutritious meals and snacks on a daily basis.
- Established clear expectations for behavior, setting boundaries to create a respectful atmosphere within the home.
- Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
- Supported emotional growth by helping children navigate conflicts with empathy and understanding while teaching problem-solving skills.
Bartender
The Beach House Hotel
10.2022 - 12.2023
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Served high customer volumes during special events, nights, and weekends.
Bartender
Kirks Hotel
05.2022 - 09.2022
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Restaurant Waiter
The Royal Hotel
09.2021 - 06.2022
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Maintained clean and organized dining areas for optimal guest experience.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Assisted in training new waitstaff members, contributing to a cohesive team environment.
- Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
- Promoted restaurant specials and upsold menu items, increasing overall sales revenue.
Cafe Server
Noodlebox
03.2019 - 09.2019
- Enhanced customer satisfaction by providing efficient and friendly service.
- Maintained a clean and inviting cafe environment, ensuring an enjoyable experience for customers.
- Demonstrated strong knowledge of menu items, ingredients, and preparation methods to assist customers in making informed choices.
- Effectively managed high volume orders during peak times, maintaining accuracy and efficiency.
- Skillfully handled cash transactions, ensuring accurate accounting and excellent customer service.
Education
Eyelash Extension Certificate -
Australian Beauty School
04.2024
Completed Year 12 VCAL -
Mornington Secondary College
Mornington, VIC12.2022
Responsible Service of Alcohol -
RSA Qld
09.2022
Skills
- Emotional Support
- Food Running
- Basic accounting
- Menu Memorization
- Food Service
- Payment Processing
- Beverage Preparation
- Changing beer kegs
- Hospitality service expertise
- Classic cocktails
- Alcohol awareness
- Patience and Tolerance
- Order Taking
- Table Setting
- Punctuality
- Cleanliness
- Memory retention
- Safe Food Handling
Hobbies
In my spare time I enjoy spending time with my family and beloved dogs.
References
Kirks Hotel - Alexandra Quinn (03) 5975 2007
Madison Shaw - 0417 533 601
Timeline
Private Nanny
Madison Shaw
01.2024 - Current
Bartender
The Beach House Hotel
10.2022 - 12.2023
Bartender
Kirks Hotel
05.2022 - 09.2022
Restaurant Waiter
The Royal Hotel
09.2021 - 06.2022
Cafe Server
Noodlebox
03.2019 - 09.2019
Eyelash Extension Certificate -
Australian Beauty School
Completed Year 12 VCAL -
Mornington Secondary College
Responsible Service of Alcohol -
RSA Qld