Tiahn Hancock
Caloundra,QLD
Summary
Compassionate disability support worker with a year of experience assisting high care medical client with complex behaviors. Trained in mobility assistance, personal hygiene support, PEG care and medication administration.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Disability Support Worker
Lifest Health Care
Nirimba, QLD
09.2023 - Current
- Provided emotional support to individuals with physical or mental disabilities.
- Maintained records of services provided, client progress, and goals achieved.
- Monitored client progress and reported any changes in behavior or health conditions to supervisor.
- Managed challenging behaviors through positive reinforcement techniques.
- Administered medication according to doctor's orders and monitored side effects.
- Maintained daily living standards by assisting clients with personal hygiene needs.
- Made beds, swept floors and sanitized surfaces to support activities of daily living.
- Helped patients move in and out of beds, baths and wheelchairs by following safe lifting techniques.
- Managed medical supply inventory.
Stay at Home Mother
-
Caloundra, QLD
01.2016 - 09.2023
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Managed household, focusing on budgeting and schedule coordination, enhancing family efficiency.
Receptionist
Australian Off Road
Caloundra, QLD
12.2013 - 06.2015
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Maintained an organized filing system of confidential client information in accordance with company policy.
- Performed data entry tasks into various computer systems accurately and promptly.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
Education
Certificate 3 in Individual Support -
STEPS Education And Training
Caloundra09-2023
High School Diploma -
Caloundra State High School
Caloundra 12-2013
Skills
- Incident Reports
- Progress Documentation
- Risk Assessments
- Personal Care
- Relationship Building
- Positive Reinforcement
- First-aid and CPR
- Feeding Assistance
- Problem-Solving
Certification
- HLTAID009 Provide cardiopulmonary resuscitation
- HLTAID010 Provide emergency life support
- HLTAID011 Provide First Aid
- etrainu- Hand Hygiene certificate
- MAYBO- Positive Approaches to Behavior and Safer De-Escalation certificate
- CPA- Assist clients with Medications certificate
- DIABETES QUALIFIED- Practical Diabetes for Disability Support Workers certificate
- NDIS- 'Quality, Safety and You' NDIS Worker Orientation Module
- Current police check
- Working with children card
- NDIS Workers Screening
Timeline
Disability Support Worker
Lifest Health Care
09.2023 - Current
Stay at Home Mother
-
01.2016 - 09.2023
Receptionist
Australian Off Road
12.2013 - 06.2015
Certificate 3 in Individual Support -
STEPS Education And Training
High School Diploma -
Caloundra State High School
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