Tiana Murdica

ROUSE HILL,NSW

Summary

Highly motivated, energetic individual who demonstrates the ability to learn new tasks efficiently with minimal supervision, whilst successfully performing in high-pressure surroundings.

Effortlessly connect with customers and promote

long-term loyalty.

Overview

years of professional experience

Certification

Work History

Mobile Hairdressing

Self Employed

09.2022 - Current

Senior Hairdresser

Hair By PHD

12.2016 - 08.2022

Built strong and lasting rapport with clients through consistent delivery of requested services with exceptional results.
Supported reception desk, receiving phone calls, entering appointments and collecting payments for services rendered.
Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Education

Hairdressing

TAFE NSW

Granville, NSW

11.2018

Gilroy College

Castle Hill, NSW

12.2016

Skills

Exceptional Time Management
Confident, Reliable
Appointment Booking
Customer Service
Payment Transactions
Product Merchandising

Personal Service
Display Restocking
Suggestive Selling
Complaint Handling
Prioritizing Workflows