Tiancheng Yang
Perth
Summary
Dedicated Master of Social Work student with a strong passion for social services and community advocacy. Experienced in providing emotional support, fostering inclusive environments, and assisting vulnerable populations. Skilled in active listening, cultural competence, and empathy. Extensive experience in volunteer work, student leadership, and professional roles that enhance communication, teamwork, and organizational abilities. Seeking opportunities to apply social work knowledge and practical skills to create a meaningful impact in community settings.
Overview
5
5
years of professional experience
Work History
Community worker Volunteer
Mt pleasant primary school
08.2025 - Current
- Supported students’ daily well-being by providing access to healthy meals, ensuring inclusivity for children from diverse backgrounds.
- Developed communication and teamwork skills through collaborating with school staff and other volunteers in a fast-paced environment.
Social Media Operations Assistant
Football Club
01.2024 - 12.2024
- Managed social media engagement, developing content and organizing community interaction activities.
- Assisted in event planning, enhancing team visibility and participation.
- Provided tactical analysis support during training sessions, improving team performance.
- Facilitated cross-cultural communication, ensuring inclusive engagement among international team members.
Shift Manager
Shushihub
01.2023 - 01.2024
- Supervised daily operations, logistics, and staff scheduling, ensuring smooth workflow and efficiency.
- Provided emotional support and guidance to team members, fostering a collaborative work environment.
- Resolved workplace challenges by implementing problem-solving strategies and conflict resolution techniques.
- Maintained clear communication with stakeholders, ensuring seamless coordination and service delivery.
Volunteer
University of Queensland Student Union
01.2023 - 01.2024
- Organized campus activities to support student engagement and social inclusion.
- Assisted in mental health initiatives, providing peer support and referrals.
- Facilitated workshops and discussions to help students adjust to university life.
Communication Team Member
Chinese Cultural Association
01.2022 - 01.2023
- Led cultural promotion initiatives, organizing traditional arts and language exchange programs.
- Developed communication strategies to increase engagement in cultural activities.
- Strengthened cross-cultural understanding through community-building events.
Volunteer
Sunshine Nursing Home
11.2020 - 01.2021
- Provided companionship and emotional support to elderly residents, enhancing well-being.
- Assisted with daily activities, including meal distribution and personal care.
- Advocated for improved accessibility and senior mental health support.
Education
Master of Social Work -
University of Western Australia
11-2026
Bachelor of Communication -
University of Queensland
12-2024
High School -
Baoding No.1 High School
08-2022
Skills
- Empathy Show concern for vulnerable groups and approach issues with empathy and perspective-taking
- Active Listening Refrain from interrupting others and provide supportive nonverbal communication
- Cross-Cultural Communication Conduct communications in both Chinese and English, and be enthusiastic about learning about other cultures
- Teamwork A strong team glue, an efficient executor
- Leadership Step up when the team lacks direction and cohesion
- Social Responsibility A strong sense of social responsibility, with the courage to speak up for justice
- Advocacy Actively advocate for policy reforms, identify shortcomings, and offer suggestions
- Adaptability Quickly adapt to unfamiliar environments and maintain resilience
- Data Analysis Skill in using office tools for data analysis
Timeline
Community worker Volunteer
Mt pleasant primary school
08.2025 - Current
Social Media Operations Assistant
Football Club
01.2024 - 12.2024
Shift Manager
Shushihub
01.2023 - 01.2024
Volunteer
University of Queensland Student Union
01.2023 - 01.2024
Communication Team Member
Chinese Cultural Association
01.2022 - 01.2023
Volunteer
Sunshine Nursing Home
11.2020 - 01.2021
Master of Social Work -
University of Western Australia
Bachelor of Communication -
University of Queensland
High School -
Baoding No.1 High School
Campus internal Volunteer Experience
- Sunshine Nursing Home, Volunteer, 11/01/20, 01/01/21, Provided companionship and emotional support to elderly residents, enhancing well-being., Assisted with daily activities, including meal distribution and personal care., Advocated for improved accessibility and senior mental health support.
- Brisbane 3x3 Street Basketball Tournament, Participant & Community Ambassador, 01/01/23, 01/01/23, Engaged with diverse teams, promoting teamwork and sportsmanship., Demonstrated adaptability and resilience in competitive settings., Mentored younger players, fostering skill development and discipline.