TIANNAH WERNHAM

• Maintained store cleanliness and ensured displays were tidy and visually appealing.
• Completed end of day close procedures including reconciling cash registers
• Operated the POS system to process sales with cash or EFTPOS, refunds, and exchanges accurately.
• Assisted in stocktake /Unpacked deliveries/restocked shelves and products and organised back room areas.
• Delivered exceptional customer service by greeting every customer with a friendly and welcoming attitude, offered product knowledge and helped with any inquiries to the best of my ability.

• Assisted veterinarians and vet nurses with animal handling and basic procedures
• Took and recorded vital signs for cats and dogs
• Assisted in reception duties/taking calls and relaying messages to staff
• Maintained cleanliness/ disinfected animal enclosures and clinic surfaces to maintain hygiene standards.

Provided daily enrichment and exercise for cats and dogs, including walking/spending time with them.

Maintained a high standard of hygiene by cleaning enclosures and followed infection control procedures.

Prepared and served nutritionally appropriate meals for cats and dogs.

Promoted responsible pet ownership and safe handling of cats and dogs.

Recognised as 'Volunteer of the Month' in May2023 for enthusiasm and dedication.

• Took customer orders, handled cash and EFTPOS transactions and ensured fast and friendly service
• Always greeted customers with a friendly smile and welcoming attitude
• Maintained store cleanliness including dining and kitchen areas to meet hygiene and safety standards