Tianqi Zhao
Sydney,NSW
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Volunteer
Weihai Train Station
Weihai, China
05.2023 - 06.2023
- Collaborated with other volunteers to create a positive work environment.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Cook's Assistant
KFC
Weihai, China
02.2021 - 04.2022
- Assisted in prepping ingredients for meals by washing, peeling, and cutting vegetables.
- Stocked kitchen with necessary supplies such as food items, utensils, and equipment.
- Cleaned work areas, equipment, utensils, dishes, and silverware between tasks.
- Kept records of the quantities of food used.
- Monitored quality control of all dishes served to ensure customer satisfaction.
- Ensured that kitchen was kept clean at all times by sweeping floors, washing surfaces.
Volunteer
Weihai Welfare House
Weihai, China
02.2020 - 03.2020
- Assisted in providing basic necessities such as clothing, food, and shelter to orphans.
- Organized activities for the children to help them learn life skills and build relationships.
- Provided emotional support and guidance to the children when needed.
- Helped with daily tasks such as preparing meals, cleaning, laundry, and other chores.
- Collaborated with staff members to ensure that all of the children's needs were being met.
- Worked closely with social workers in order to provide counseling services for orphans who had experienced trauma.
- Worked closely with disabled or impoverished individuals to locate helpful financial resources and community programs.
Education
Bachelor of Arts - Criminology
UNSW
Sydney, NSW11-2024
Skills
- Complex Problem-Solving
- Team support and assistance
- Customer Service
- Teamwork and Collaboration
- Following Instructions
- Decision-making capabilities
- Customer-focused
- Cross-Functional Teamwork
- Product Packaging
- Product Inspections
Languages
English
Professional
Chinese (Mandarin)
Native/ Bilingual
Timeline
Volunteer
Weihai Train Station
05.2023 - 06.2023
Cook's Assistant
KFC
02.2021 - 04.2022
Volunteer
Weihai Welfare House
02.2020 - 03.2020
Bachelor of Arts - Criminology
UNSW
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