Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tiarna Barlow

Port Macquarie,NSW

Summary

Hello,

I am looking to pursue a long term career in a fashion retail. I have a 'passion for fashion' and would love to pursue a career of fashion/trends.

I have helped out in many areas which kept me up-to date with exceptional customer service skills. I can easily use workplace technologies such as the till (POS system), computers and printers and work well with customers of all backgrounds. I work towards the happiness of the customers to ensure the customers are treated nicely and needs are met,

For example, if a customer approached me with a complaint i would simply try my best to better the situation. If the situation cant be fixed by myself i will explain as clear and polite as to why this has happened and maybe point them to a similar solution closest to their needs to help. I enjoy customer service but can conquer many other responsibilities e.g. the cleaning and/or stocking, paper and computer documenting.

Overview

7
7
years of professional experience

Work History

Casual Team Member

Cleaner
08.2018 - Current
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
  • Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
  • Developed strong relationships with clients through professionalism and consistent delivery of reliable services tailored to their specific needs.

This is not a professional position. I have gathered a few of my own personal clients for this to help me make some money at times of need. My clients usually range from close friends/family to extended friends/family.

Retail assistance

Rebel Sport
08.2023 - 12.2023
  • Improved customer satisfaction through proactive engagement, attentive service, and efficient problem resolution.
  • Increased sales by implementing effective merchandising strategies and optimized store layouts.
  • Ensure customers needs were met e.g. Assisted customers to find what they need quickly to make sure they're shopping experience was quick,easy and helpful.
  • Monitored suspicious behaviour that led to theft, Never not being polite and still using great customer service.
  • Used POS system while on a register shift.
  • Recovery and restocked the floor.
  • Assistance in change rooms with styling advice and/or fitting assistance.

Casual Team Member

Jamaica Blue Cafe
12.2021 - 07.2023
  • Enhanced customer satisfaction by providing efficient and friendly service.
  • Collaborated with team members to maintain a clean, organized store environment.
  • Handled cash transactions accurately, ensuring proper accounting of daily sales.
  • Maintained safe food handling practices, ensuring compliance with health regulations.
  • Managed time effectively during peak hours to minimize wait times for customers.

Customer Service Representative

Big 4 Cafe
03.2017 - 08.2018
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Consistently met or exceeded daily sales targets, driving revenue growth for the cafe.
  • Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.

Education

High School Diploma -

Great Lakes College, Tuncurry
Tuncurry
11.2018

Skills

  • Health and Safety Standards
  • POS System Operation
  • Cleaning and Sanitation
  • Order Management
  • Sales Tactics
  • Shelf Stocking
  • Cash Handling
  • Situational awareness
  • Self-motivation
  • Positive attitude
  • Excellent communication
  • Organizational skills
  • Sales experience
  • Styling Expertise
  • Garment Handling

Timeline

Retail assistance

Rebel Sport
08.2023 - 12.2023

Casual Team Member

Jamaica Blue Cafe
12.2021 - 07.2023

Casual Team Member

Cleaner
08.2018 - Current

Customer Service Representative

Big 4 Cafe
03.2017 - 08.2018

High School Diploma -

Great Lakes College, Tuncurry
Tiarna Barlow