Tiarna Eaton
Beenleigh,QLD
Summary
My name is Tiarna Eaton, and this is my curriculum vitae. I am looking for either full time, part-time or casual work. If you have any further questions, please do not hesitate to contact me. I have a valid open license and my own car.
Overview
11
11
years of professional experience
Work History
Bridal Stylist
White Lily Couture
Brisbane City, QLD
12.2024 - 05.2025
- Formatting Professional Emails
- Managed Complaints
- Answered Phones
- Checked Payment Plans are up to Date
- Contracts
- Invoicing
- Booked Appointments
- Till Balancing
- Finding Brides Their Dream Dress
- Time Management
- End of Day Tasks
- Steaming Dresses
- Consultations
- Writing Down Notes
- Interaction With All Guests
Manager
Tarocash
Myer Centre, Carindale and Chermside, QLD
12.2021 - 12.2024
- Exceeding KPI’s and Budgets
- Payroll
- Managing Teams
- Rosters
- Training all of North Brisbane’s casuals, assistant managers and store managers
- Taking Phone Calls
- Managing Complaints
- Viral Merchandising Store Layout
- Stock
- Specialised in Bridal Parties
- General Admin Duties
- Styling Men for Special Occasions
- Reporting
Customer Service Representative
TSA - G8 Educatiom
Brisbane City, QLD
06.2019 - 12.2021
- Taking Inbound Calls
- Assisting Families with Children’s Enrollment Paperwork
- Making on Average 150 Outbound Calls Per Shift
- Using CRM Systems
- Using Different Dialers
- Exceeded KPI’s
- Booking in Tours for Families
- Online Web Enquiries
- Assisted Managers
- Trained Staff Members
- Writing Professional Emails and Text Messages
- Campaign Work
Customer Service Representative
Anaconda
North Lakes, QLD
03.2017 - 06.2019
- Checkout
- Membership Signup
- Cleaned
- Handled Complaints
- Till Management
- Processed Customer Orders
- Laybuys
- Ordering Stock
- Managed Phones
Sales Representative
Pick a Lily Florist
Strathpine, QLD
11.2014 - 06.2019
- Front Desk Retail
- Salesperson
- Money Handling
- Store Duties
- Taking Customer Orders
- Organised Orders
- Organised all Delivers
- Decorated Arrangement Boxes
- Made up Market Bunches
- Cleaned Buckets
- Paperwork
- Trained New Staff
Education
Cert III in Makeup -
Tafe of Queensland
South Bank, QLD11-2018
Cert IV in Acting Stage And Screen -
CADA (Through Dramaworks)
Brisbane, QLD12-2017
Cert III of Interior Decoration -
Australian Institute of Creative Design
Varsity Lakes, QLD09-2016
High School -
Grace Lutheran College
Rothwell, QLD12-2015
Skills
- Contract management
- Customer appointments
- Invoicing accuracy
- Time efficiency
- Complaint resolution
- Team leadership
- Professional communication
- Problem solving
- Attention to detail
- Sales techniques
- Inventory management
- Client relationship building
- Sales strategy
- Great Salesperson
- General Admin Duties
- CRM Systems
- Data Entry
- Great Trainer
Awards
- Successfully raised over $3000 toward a trip to Cambodia to support an NGO for children who have been exposed to or are at risk of sex trafficking
- Won multiple customer service awards at Tarocash and G8 Education
- Achieved the number 1 KPI's out of the whole region in my first month of working at Tarocash.
- Made on average 150-200 outbound calls in the call centre roles
- I started my own business at the age of 15 and then an online business when I was 22
References
Rachel, CEO of White Lily Couture
(Phone Number) 0423 017 744
Jordan, manager of G8 Education
(Phone Number) 0460 632 605
Alix, area manager, Tarocash
(Phone Number) 0417 872 926
Timeline
Bridal Stylist
White Lily Couture
12.2024 - 05.2025
Manager
Tarocash
12.2021 - 12.2024
Customer Service Representative
TSA - G8 Educatiom
06.2019 - 12.2021
Customer Service Representative
Anaconda
03.2017 - 06.2019
Sales Representative
Pick a Lily Florist
11.2014 - 06.2019
Cert III in Makeup -
Tafe of Queensland
Cert IV in Acting Stage And Screen -
CADA (Through Dramaworks)
Cert III of Interior Decoration -
Australian Institute of Creative Design
High School -
Grace Lutheran College
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