Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Tiarna Lashmore

Sydney,NSW

Summary

Proven customer service professional with experience at McDonald's Fast Food Restaurant, adept in handling high-pressure situations and enhancing customer satisfaction. Demonstrates reliability and exceptional patience, excelling in resolving complaints and efficiently processing transactions. Skilled in maintaining a welcoming environment, significantly contributing to operational excellence.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Customer Service Cashier

McDonald's Fast Food Restaurant
11.2020 - 08.2024
  • I have maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • I handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly, and escalated major issues to the supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Resolved customer complaints and maintained a clean and tidy checkout area.

Education

High School Diploma -

Thomas Reddall High School
Ambarvale, NSW
09.2024

Skills

  • Customer Service
  • Customer Satisfaction
  • Reliability and punctuality
  • Patience and composure

Accomplishments

I have accomplished a lot by simply putting in the effort to get to where I am today, I have accomplished many things in my personal life, School life, and work life.

Throughout my personal life, I have faced multiple struggles and challenges in my past, I still go through those struggles and challenges from my past but I fight through it and do what I have to do to learn from my experiences to change and do better for my future.

During my School life, I faced quite a few challenges with assignments and even moving houses halfway from year 11, I had to move from studying 3 classes to studying 6 classes and picking up 3 classes to study was a bit of a struggle but I managed fine.

throughout my work life, I have struggled to find my place to fit in the workforce and I have often struggled to make friends or communicate, I had often been placed where you take orders for drive-through which was a struggle for me because I have hearing issues with both ears but after a while I had told my managers and things started to get a lot better for me, I learned to open up about what I can and can not do, Communicate, And even just adapt to the situations where the Ice cream machine would break as it would break quite a bit and thanks to that it helped me deal with understandably angry customers.


Certification

  • New South Wales Driver's License

Languages

English
Full Professional

Timeline

Customer Service Cashier

McDonald's Fast Food Restaurant
11.2020 - 08.2024
  • New South Wales Driver's License

High School Diploma -

Thomas Reddall High School
Tiarna Lashmore