Tiarrah Olsen
Canberra,ACT
Summary
Dynamic and customer-focused wait staff member with proven expertise. Excelling in food safety practices and cash handling. Recognized for enhancing customer experiences through effective upselling techniques and strong multitasking abilities, contributing to increased sales and a welcoming atmosphere. Committed to teamwork and training new staff for success.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Wait Staff Member
Clubhouse Hotel
Yass, NSW
08.2024 - Current
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
- Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
Crew Member
Limelight Cinema
Canberra, ACT
11.2022 - 02.2023
Wait Staff Member
Grill'd
Canberra, ACT
01.2022 - 10.2022
- Bussed and reset tables to keep dining room and work areas clean.
- Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
- Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
- Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes to guests.
- Assisted in training new waitstaff members, fostering a team-oriented work environment.
- Contributed to increased sales by upselling menu items and suggesting daily specials to guests.
- Minimized wait times by quickly seating guests during peak hours, improving overall customer experience.
- Accurately managed cash transactions while handling high-volume shifts, ensuring balanced registers at the end of each shift.
- Assisted in food preparation as directed while following instructions to meet specific dietary needs.
Education
Lake Tuggeranong College
Canberra, ACTSkills
- Food safety practices
- Customer service
- Table management
- Cash handling
- Team collaboration
- Upselling techniques
- Time management
- Conflict resolution
- Training support
- Communication skills
Certification
Responsible Service of Alcohol certificate
Timeline
Wait Staff Member
Clubhouse Hotel
08.2024 - Current
Crew Member
Limelight Cinema
11.2022 - 02.2023
Wait Staff Member
Grill'd
01.2022 - 10.2022
Lake Tuggeranong College