Tiffani-mae Walter
Campbelltown,NSW
Overview
6
6
years of professional experience
Work History
Crew Member/ Area Manager
McDonald's
Glenquarie, Nsw
05.2015 - 12.2017
- Customer service
- Cash handling
- Collaborated with team members to complete orders.
- Adhered to company safety standards, including PPE and FIFO procedures.
- Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
- Maintained clean, sanitized and well-organized preparation zones.
- Distributed orders quickly during busy peak periods to drive customer satisfaction.
- Prepared and restocked workstations before and after opening and closing to maximize efficiency.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Worked with difficult and diverse customers to understand needs and provide a helpful service.
Crew Member
McDonald's
Narellen, Nsw
06.2014 - 03.2015
Waitress
Chola Indian
Camden, Nsw
02.2014 - 05.2014
- Cash handling
- Resolved complaints to maintain and complete customer satisfaction and workforce effectiveness.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Kept server areas clean and stocked during service hours to increase efficiency while working tables.
- Bussed and reset tables working efficiently to keep dining room and work areas clean.
- Prepared food while following oh&s procedures.
Crew Member
McDonald's
Picton, Nsw
11.2011 - 01.2014
Education
Year 12 Certificate - Hospitality
Sydney Distance Education High School
Woolloomooloo12.2015
Skills
- Trained new team members in areas such as Skill and Technique and delivered critical feedback to enhance and improve performance
- Directing team members
- Maintaining work areas
- Crew assistance
- Area products expertise
- Area specialty
- Work area cleaning
- Checking target areas
- Training junior team members
- Team member coaching
Timeline
Crew Member/ Area Manager
McDonald's
05.2015 - 12.2017
Crew Member
McDonald's
06.2014 - 03.2015
Waitress
Chola Indian
02.2014 - 05.2014
Crew Member
McDonald's
11.2011 - 01.2014
Year 12 Certificate - Hospitality
Sydney Distance Education High School
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