Tiffany Hill
Belivah,QLD
Summary
Great interpersonal skills, work well in a team but also individually and am very optimistic and willing to learn and develop new skills. Reliable and dependable and often seek new responsibilities within a wide range of employment areas. Very keen and excited to start a new career in the mining industry.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Retail Team Leader
Totally Workwear
01.2024 - Current
- Use POS system to process sales, returns, online orders, and gift card activations.
- Greet customers, help locate merchandise, and suggest suitable options.
- Collaborate with team members to accomplish sales goals and improve overall store performance.
- Maintain visual merchandising standards throughout the store to create an engaging shopping experience for customers.
- Oversee daily operations, ensuring smooth workflow while adhering to company policies and procedures.
Administration Officer
Department Of Education Queensland
01.2023 - 01.2024
- Sign students in for arrivals and out for early departures
- Perform first aid, administer daily medication and supervise sick bay
- Answer phone calls and actively assist the customer
- Support students with IT issues
- Process suspensions, enrolments and exclusions
- Deputy Principal PA
- Debt collection
- Uniform shop management
- Events and marketing assistance.
Teacher Aide
Department of Education- Bribie Island SHS
10.2022 - 12.2022
- Actively engage with and support students aged 11-18
- Provide duty of care to special education children
- Use barista skills to serve coffee every morning in the school café
- Work with full classes and individual students.
Call Centre Operator
Clever Contacts
07.2022 - 10.2022
- Fundraise for charities such as Surf Lifesaving Australia and Australian Conservation Foundation
- Convince clients to come on board for a monthly donation or upgrade their current donation
- Build rapport with clients and actively engage in conversation.
Supervisor
Zambrero
02.2022 - 07.2022
- Complete rosters and shift plans
- Manage up to 10 staff members at a time
- Complete admin work including wastage, stocktake and ordering.
Delivery Expert
Dominos
07.2021 - 02.2022
- Take orders over the phone and handle complaints
- Deliver products to customers in a timely manner
- Count and record stock levels.
Shift Supervisor
Red Rooster
10.2018 - 10.2021
- Completed store opening and closing procedures and balanced tills.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Trained new employees and delegated daily tasks and responsibilities.
Education
Bachelor of Secondary Education -
USC
Sunshine Coas01.2027
High School Diploma -
Windaroo Valley State High School
01.2020
Primary School -
Mt Warren Park State School
01.2015
Skills
Attention to detail
Effective communication skills
Problem solving abilities
Willing and keen to learn
Time management skills
Ability to work as a team as well as independently
Certification
Blue Card
White Card
RSA
First aid certificate
CPR certificate
References
- Kimberly Wright, Business Manager, 0488 111 592
- Jody Perry, Head of Special Education, 0455 083 709
Timeline
Retail Team Leader
Totally Workwear
01.2024 - Current
Administration Officer
Department Of Education Queensland
01.2023 - 01.2024
Teacher Aide
Department of Education- Bribie Island SHS
10.2022 - 12.2022
Call Centre Operator
Clever Contacts
07.2022 - 10.2022
Supervisor
Zambrero
02.2022 - 07.2022
Delivery Expert
Dominos
07.2021 - 02.2022
Shift Supervisor
Red Rooster
10.2018 - 10.2021
Bachelor of Secondary Education -
USC
High School Diploma -
Windaroo Valley State High School
Primary School -
Mt Warren Park State School