Tiffany Temuskos
Point Cook
Summary
Developed skills in fast-paced retail environments, ready to transition into a new field. Demonstrates keen ability to connect with customers and facilitate positive interactions. Committed to leveraging these transferrable skills in a dynamic and collaborative setting.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Associate & Bra Fitting Specialist
Victoria's Secret Highpoint
07.2024 - Current
- Informing customers of current promotions to build a valuable shopping basket.
- Connecting and building trusting relationships with first time-customers, converting them into regularly visiting customers.
- Responding efficiently to customer queries, to create a satisfactory customer service experience
- Educating customers in the fitting room about the product and assisting them in finding a product best suited to their requests and preferences.
- Obtaining insights from sales figures to complete daily sales reports with effective use of digital spreadsheets.
- Effective communication via email to ensure sales reports are up to date and general duties around the store have been completed.
- Connecting and building trusting relationships, to creating unique, customised shopping experiences for individuals, converting them from first time customers to regularly visiting customers
- Keeping the fitting room, back of house and shop floor tidy, and categorically and numerically organised
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Retail Sales Associate
Cracked Soda Clothing
03.2022 - 08.2022
- Provision of excellent service to customers by greeting them with a smile, responding to customer phone calls and inquiries efficiently.
- Effective use of POS, handling cash, credit and debit card transactions.
- Promote the brand through use of various social media platforms and making recommendations to others.
- Maintaining cleanliness of the store, mopping and weeping. Stocking shelves and storage rooms in an organised fashion.
- Maintaining cleanliness of the store and stocking shelves in an organised fashion to exceed customer standards
- Collaborate with other employees to complete various opening and closing duties.
- Stocktake and stock ordering
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
Education
High School -
Williamstown High School
Skills
- Problem-solving skills
- Exceptional customer service
- Money handling
- Relationship building
- Verbal/written communication
- Sales strategies
- Professional demeanor
- Adapt to diverse groups
Certification
- Hand Hygiene Australia
- Infection Control training - Coronavirus
- Bra Fitting Specialist Certification
Timeline
Sales Associate & Bra Fitting Specialist
Victoria's Secret Highpoint
07.2024 - Current
Retail Sales Associate
Cracked Soda Clothing
03.2022 - 08.2022
High School -
Williamstown High School
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