Tiffany Wu
Rosebery,NSW
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
4
4
years of professional experience
Work History
Online Cosmetic Beauty Advisior
Kaleidos
Sydney, NSW
04.2021 - 02.2022
- Offered make-up tips and popular tutorials in alignment with latest trends.
- Delivered product demonstrations and sample applications, raising exposure of key brands.
- Boosted satisfaction and repeat business by recommending products in alignment with customer needs.
- Arranged merchandise to present visually appealing displays and attract clientele.
Sales Associate
Megaworld Global Estate
Sydney, NSW
01.2019 - 02.2020
- Provided positive first impressions to welcome existing, new and potential customers.
- Engaged with customers to effectively build rapport and lasting relationships.
- Solved customer challenges by offering relevant products and services.
- Managed over 40 customer calls per day.
HR Intern
Yi Ju Ltd.
Shijiazhuang, China
03.2016 - 09.2016
- Worked with HR team to coordinate company events.
- Assisted human resources and recruiting teams by scheduling phone screens and on-site interviews and planning recruitment related events.
- Filed paperwork, sorted and delivered mail, and maintained office organization.
- Developed strong written and verbal communication skills.
Marketing Assistant
Yi Ju Ltd.
Beijing , China
05.2015 - 09.2016
- By creating variety activities and bonding with junior girls after school.
- Worked closely with product development teams to create and maintain marketing materials for sales presentations and client meetings.
- Compiled product, market and customer data to generate informed sales and profit projections.
Education
Bachelor of Liberal arts and Science - Sociology
University of Sydney
Camperdown01.2022
Master of Commerce - Marketing
University of Sydney
Camperdown03.2024
Skills
- Microsoft software skills
- Sales Goal Attainment
- Building Customer Relationships and Loyalty
- Loss Prevention Goals Monitoring
- Corrective Actions
- Interactive Media
- Social Studies
Affiliations
University of Syndey, Career hub Expo, May 2021
Volunteered as usher and support for event
University of Sydney Chinese debating Society, 2019-2021
Member 2019
Department director 2021
Languages
Chinese (Cantonese)
Elementary
Chinese (Mandarin)
Native or Bilingual
Timeline
Online Cosmetic Beauty Advisior
Kaleidos
04.2021 - 02.2022
Sales Associate
Megaworld Global Estate
01.2019 - 02.2020
HR Intern
Yi Ju Ltd.
03.2016 - 09.2016
Marketing Assistant
Yi Ju Ltd.
05.2015 - 09.2016
Bachelor of Liberal arts and Science - Sociology
University of Sydney
Master of Commerce - Marketing
University of Sydney
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