Tim Ribbands
Boronia,VIC
Summary
Results-driven Assistant Manager with 8+ years of experience in hospitality operations. Brings strong skills in stock control, staff coordination, and regulatory compliance. Trusted to lead teams, manage busy shifts, and maintain high service standards.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Gaming Supervisor, Assistant Manager
Pegasus Leisure Group
Springvale, Frankston, Vic
05.2017 - 09.2026
- Coordinated staff rosters, breaks, and shift coverage across hospitality teams.
- Supported managers with customer service issues and guest complaint resolution.
- Supervised daily operations including scheduling shifts, assigning duties.
- Trained team members on venue systems, service routines, and safety practices.
- Recruited and trained new employees to meet job requirements.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Managed stock control, ordering, and supplier communication for bar operations.
- Monitored gaming floor compliance with venue procedures and regulatory requirements.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Education
Diploma - Management
Careers Australia
Melbourne05-2015
Diploma - Allied Health
Box Hill Institute of TAFE
Melbourne, VIC10-2011
Hearhmont College
Heathmont10-2009
Skills
- Staff scheduling software
- Shift management
- Point-of-sale systems
- Inventory management
- Regulatory compliance
- Staff recruitment
- Customer support
- Team leadership
- Employee management
- Decision-making
- Cash management
Certification
- RSA
- RSG
- TAB
- First Aid
References
References available upon request.
Timeline
Gaming Supervisor, Assistant Manager
Pegasus Leisure Group
05.2017 - 09.2026
Diploma - Management
Careers Australia
Diploma - Allied Health
Box Hill Institute of TAFE
Hearhmont College