Timathy Stewart
Summary
Experienced retail manager with 15+ years
of expertise in customer service, team leadership, and management. Skilled in compliance, inventory management, and staff
training, fostering high-performing teams and customer satisfaction.
Proven track record of streamlining processes, ensuring quality
standards, and achieving organizational goals.
Overview
18
18
years of professional experience
Work History
Store Assistant,Deputy Manager, Duty Store Manager
Aldi Stores
01.2014 - Current
- Assistant Store Manager Cover
- Management of store operations
- Training of store procedures
- Monitoring staff development, training and performance
- Assisting store manager in driving sales and achieving targets
- Ensuring all planograms were completed and maintained
- Increased store efficiency by maintaining accurate inventory records and restocking merchandise as needed.
Customer Service / Safety & Compliance Administrator
Gold Tiger Logistics Solutions
01.2022 - 10.2023
- Assisting customer enquires via in bound phone and email
- Management of local and interstate freight
- Processing customer freight bookings electronically
- Problem solving customer questions
- Assisting daily operations management
- Completion of daily reports
- Daily Safety & Compliance administration for the Victorian depot
- Completing verbal inductions of all new employees
- HR administration
- Assisting State Manager and Administration manager
- Reduced risk of non-compliance through regular audits and monitoring activities.
Customer Service / Assistant Business Manager
Big W
01.2007 - 01.2014
- Customer Service
- Stand in for Store Manager
- Stock replenishment
- Management of store operations
- Training of store procedures
- Monitoring staff development, training and performance
- Completing inventory and stock take procedures
- Assisting store manager in driving sales and achieving targets
- Monitor Customer preferences to determine focus of sales efforts
- Ticket and display merchandise to promote sales
- Ensuring all planograms were completed and maintained
- Daily liaising with company's regarding merchandise standards
- In charge of planograms and store layouts for designated store
Education
The Hills Sport High School
Skills
- Outgoing and Confident
- Self-Motivated
- Organized
- Quick Learner
- 15 Years in Customer Service
- Proficient in Technology
- Attention to Detail
- Product Merchandising
- Management
Timeline
Customer Service / Safety & Compliance Administrator
Gold Tiger Logistics Solutions
01.2022 - 10.2023
Store Assistant,Deputy Manager, Duty Store Manager
Aldi Stores
01.2014 - Current
Customer Service / Assistant Business Manager
Big W
01.2007 - 01.2014
The Hills Sport High School
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