Timmothy Coe
Brisbane,QLD
Summary
I have experience in retail, digitisation, and warehouse work. I worked in food retail (Coles), helping with stock management and supporting customers. I also have experience in working on historical documentation, focusing on organizing and archiving important information into online format. In addition, I have experience in a franchised food company, where I helped with packing, quality checks, and cleaning. Aimed to continue building my career in the retail industry.
Overview
2
2
years of professional experience
Work History
Warehouse Officer
Coles
01.2013
- Participate in the stock management process, including organized and stacked food products on shelves efficiently.
- Managed unused cardboard and maintained a clean, organized workspace.
Trainee
Jigsaw
11.2023 - Current
- Experience in providing excellent and variety of customer services, for example conducting data entry in Excel, demonstrating attention to detail, managing files efficiently for seamless scanning.
- Ensured error-free scanning to build up a strong foundation for reviewing the final PDF output.
- Experience in covering complex issues/errors when providing customer service (e.g. procedure error, technology issues) and being solution focused and flexible while solving the issues/errors.
- Experience in working with a variety of customers (e.g. Whitehorse, Air Services Australia, Arnotts) and being adaptive when handling and providing customer services, based on customer enquiries/requirement/situation.
- Experience in using and navigating between adobe acrobat 2017/ 2020, Microsoft, Excel, PowerPoint and outlook.
- Actively listening, collaborating and communicating with the colleague efficiently and respectfully to achieve accurate outcomes for the customer services.
- Actively participate in daily team brief and debrief and work collaboratively as a team player when working with colleagues.
- Continues to practice and develop customer service ability and capacity through weekly training (e.g. Communication, problem solving)
Education
Year 12 High school certificate - undefined
Loganlea state High school
01.2020
Certification II - retail service
Loganlea state High school
01.2020
Skills
- Experience in stacking shelf
- Digitisation service (eg scanning, quality control and file management)
- Hard worker and Friendly
- Reliable and trustworthy
- Attention to details
- Team player and proactive
- Problem solving abilities
Additional Information
I have helped my grandfather with some yard work.
We did pool construction.
Cleaning rooms out and moving heavy objects
Work availability
- Work Availability: Part-time/ Casual
- Wednesday, Thursday & Saturday 9:00 am - 6 pm (open to 4 to 6 hours shifts)
Timeline
Trainee
Jigsaw
11.2023 - Current
Warehouse Officer
Coles
01.2013
Year 12 High school certificate - undefined
Loganlea state High school
Certification II - retail service
Loganlea state High school