Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tina Chan

Summary

Highly experienced retail sales associate known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.

Overview

2
2
years of professional experience

Work History

Pre-Service Teacher

Headstart Early Learning Centre
09.2023 - 11.2023
  • Offered guidance and support to help students navigate challenges and succeed academically.
  • Helped students explore concepts with engaging, learning-focused activities.
  • Managed classroom behavior to maintain safety and promote orderly learning environments.

All-Rounder / Barista

Three Squared Cafe
01.2023 - 07.2023
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Controlled line and crowd with quick, efficient and high-quality service.

Retail Sales Associate

I Love This Shop (Souvenir/Party Shop)
04.2022 - 04.2023
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Stocked merchandise, clearly labelling items, and arranging according to size or color.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.

Retail Sales Associate

H&M Clothing
07.2021 - 02.2022
  • Greeted customers and helped with product questions, selections, and purchases.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Developed professional relationships with customers to increase loyalty, retention and rapport.

Education

Graduate Diploma - Early Childhood Education

RMIT University
Melbourne, VIC
07.2024

Bachelor of Arts - Architecture Design

Monash University
Melbourne, VIC
07.2023

Skills

  • Fluent in English / Mandarin
  • Hospitality Service Expertise
  • Customer Needs Assessment
  • POS System / Cash Register Operation
  • Display Setup

Timeline

Pre-Service Teacher

Headstart Early Learning Centre
09.2023 - 11.2023

All-Rounder / Barista

Three Squared Cafe
01.2023 - 07.2023

Retail Sales Associate

I Love This Shop (Souvenir/Party Shop)
04.2022 - 04.2023

Retail Sales Associate

H&M Clothing
07.2021 - 02.2022

Graduate Diploma - Early Childhood Education

RMIT University

Bachelor of Arts - Architecture Design

Monash University
Tina Chan