Tirth Patel

• Improved client payment rates by negotiating and establishing feasible repayment plans.
• Demonstrated ability to work under pressure, use initiative, and display good organisational skills to achieve high quality outputs within agreed timeframes
• Experience in managing electronic payments Experience in providing a high level of customer service in a high-volume contact or team environment (contact centre or customer service environment).

In my role, I handle a range of responsibilities with a sincere commitment to achieving challenging KPIs. I diligently manage data entry, aiming for accuracy in payment processing and record-keeping. Providing excellent customer service is a core focus for me, as I engage professionally with clients to address inquiries and concerns. Meeting and exceeding high KPI benchmarks is a consistent aim in my daily work, motivating me to deliver results to the best of my ability. My aim is to contribute to the team's overall performance by balancing data entry precision with a customer-focused approach.

• Member of the Audio Visual Team
• Youth Leader and Religious Education
• Writing for Religious Magazine
• Participation in Charity Work