Tjaša Vovko
Hobart,TAS
Summary
I am hard-working, reliable, and eager to learn new skills. I have great communication abilities and handle stressful situations calmly. I am very observant and learn quickly, which makes me a perfect candidate for this role.
Overview
5
5
years of professional experience
Work History
Sales Assistant
Huon Pine Shop & Gallery
09.2023 - 04.2024
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Assisted customers with prompt and polite support in-person and via telephone.
- Helped customers locate products and checked store system for merchandise at other sites.
English and German Tutor
Go Inštrukcije
11.2021 - 08.2023
- Developed strong rapport with students through consistent encouragement and support while maintaining high expectations for academic achievement.
- Implemented assessment tools to track student progress throughout the semester, enabling data-driven adjustments in instruction when necessary.
- Designed engaging activities and exercises tailored to individual student needs, resulting in improved retention and mastery of course content.
- Provided constructive feedback on written assignments and oral presentations, helping students refine their language skills and achieve better grades.
Part Time English Teacher
Gimnazija In Srednja Šola Za Kemijo In Farmacijo
03.2023 - 06.2023
- Developed innovative lesson plans to engage students in English language learning.
- Prepared and implemented lesson plans covering required course topics.
- Assessed student progress and provided feedback to improve performance and establish academic success.
- Improved classroom management by implementing consistent routines and clear expectations for behaviour.
Cafe Worker
Atmosphere Caffe Slovenske Konjice
05.2019 - 10.2022
- Maintained a clean and organized café environment, adhering to health and safety regulations.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.
- Enhanced customer satisfaction by providing efficient and friendly service with a welcoming attitude.
Education
Bachelor of Arts - Translation And Interpreting English And German
Faculty of Arts Maribor
Maribor, Slovenia07.2021
Skills
- Cash Handling
- Goal-Oriented
- Stock management
- Cash Register Operation
- Processing payments
- Reliable and Responsible
Timeline
Sales Assistant
Huon Pine Shop & Gallery
09.2023 - 04.2024
Part Time English Teacher
Gimnazija In Srednja Šola Za Kemijo In Farmacijo
03.2023 - 06.2023
English and German Tutor
Go Inštrukcije
11.2021 - 08.2023
Cafe Worker
Atmosphere Caffe Slovenske Konjice
05.2019 - 10.2022
Bachelor of Arts - Translation And Interpreting English And German
Faculty of Arts Maribor