Tiarna Styles
Ashley
Summary
Enthusiastic professional that is organised and motivated, eager to apply time management and organisational skills in various environments while seeking opportunities to expand skills while facilitating company growth.
Overview
4
4
years of professional experience
Work History
Sales Cadet/ Sales and General Admin
RDO Equipment
03.2023 - 12.2024
- Established strong client relationships through consistent communication and excellent customer service.
- Contributed to a positive work environment by maintaining open lines of communication among colleagues across various departments.
- Delivered exceptional after-sales support, ensuring clients were satisfied with their purchase.
- Participated in sales meetings to gain knowledge and insight.
- Analyzed customer feedback and identified areas for improvement.
- Maintained positive relationships with customers to promote continued business opportunities.
Harvest Casual
GrainCorp
09.2022 - 03.2023
- First point of contact for drivers upon entering site
- Entering in truck weight and data in the system as per compliance requirements
- Answer phone calls to site office
- Performed basic administrative duties to support supervisors/site managers.
Service Administrator
RDO Equipment
04.2022 - 09.2022
- Entering field technicians timecards into the system
- Processing invoices for Service Administration in filebound
- Answering phone calls and assisting with customer enquiries
- Assisting in General Admin and Parts when required.
- Completed bi-weekly payroll for service technicians.
Retail Sales Assistant/ Cashier
Assefs
02.2022 - 04.2022
- Face to face customer service
- Restocking stock
- Assisting customers with enquiries and needs.
- Maintained clean, organized store environment for an inviting shopping experience for customers.
- Handled incoming phone calls professionally, addressing customer inquiries or directing them appropriately within the store.
Educator
UNE Vacation Care
01.2022 - 01.2022
- Follow routine and program set by Yarm Gwanga educators
- Interact and support children aged 5-12 years
- Set up and clean-up of activities and meals
- Liaise with families, community members and the Department of Education
- Ensure all required laws, regulation and standards are met to meet compliance.
- Built relationships and communicated with parents to provide best learning environment for children.
Administration Officer / Staff Secretary
Armidale Rural Referral Hospital
05.2021 - 12.2021
- Scanning of medical records into the new Digital Medical Records System
- Arriving and discharging of patients in the Clinic and Physiotherapy Department
- Handling of inpatient paperwork and files
- Booking Patients on the surgery waitlist
- Protection of client confidentiality
- Booking, rescheduling, and cancelling of COVID vaccination appointments
- Face to face patient enquires and support
- Booking fleet vehicles and accommodation for visiting doctors
- Organisation of booking meetings and setting up equipment.
- Developed strong working relationships with colleagues, contributing to a positive work environment.
- Provided exceptional customer service, addressing inquiries professionally and in a timely manner.
Education
Certificate III in Business Administration - Business Administration
TAFE NSW
Armidale NSW01.2020
High School Diploma -
Duval High School
Armidale, NSW10.2017
Certificate II in Business Studies -
Duval High School
Armidale, NSW01.2017
Skills
- Demonstrated ability to work independently and as part of a team
- Ability to learn new skills effectively and efficiently
- Experience with both phone and face to face interactions
- Maintain attention to detail and accuracy
- Strong written and communication skills
- Strong organisational skills
- Hands-on experience with multi-tasking, taking initiative and prioritising workload
- Readiness to interact with people and the community
- Proficient use in Microsoft Word, Excel and PowerPoint
- Commitment to learning and following procedure
- Ability to exercise discretion when dealing with information
References
- Samantha Archer, 0432 213 457, Executive Assistant to the Director of Nursing at Armidale Rural Referral Hospital
- Geoffrey Hatton, 0417 896 103, Sales Representative at RDO Equipment Moree
Timeline
Sales Cadet/ Sales and General Admin
RDO Equipment
03.2023 - 12.2024
Harvest Casual
GrainCorp
09.2022 - 03.2023
Service Administrator
RDO Equipment
04.2022 - 09.2022
Retail Sales Assistant/ Cashier
Assefs
02.2022 - 04.2022
Educator
UNE Vacation Care
01.2022 - 01.2022
Administration Officer / Staff Secretary
Armidale Rural Referral Hospital
05.2021 - 12.2021
High School Diploma -
Duval High School
Certificate II in Business Studies -
Duval High School
Certificate III in Business Administration - Business Administration
TAFE NSW
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