T’keyah Pettitt
Perth,WA
Summary
Dynamic Beauty Therapist with proven expertise in sales growth and customer loyalty enhancement at Essential Beauty Rockingham. Excelled in lash and brow maintenance and upselling, boosting salon revenue significantly. Known for exceptional adaptability and interpersonal skills, fostering strong relationships and ensuring high levels of customer satisfaction. Achieved remarkable service standards through meticulous skill application and positive team collaboration.
Overview
6
6
years of professional experience
Work History
Beauty Therapist
Essential Beauty Rockingham
08.2024 - Current
- Grew sales with great work ethic, individualized beauty care plans and positive attitude.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Provided faultless service through out beauty treatments for optimal levels of customer satisfaction
- Boosted salon revenue by upselling additional services and retail products during appointments.
- Increased customer loyalty with exceptional customer service and follow-up care advice.
Team Member
Rockingham Kebabs and Pizza
02.2020 - 01.2022
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Developed strong cooperative relationships with coworkers and managers.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Team Member/cook
Dominos
01.2019 - 12.2020
- Addressed and resolved customer complaints in polite and professional manner.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Learned all required tasks quickly to maximize performance.
Education
Diploma - Beauty Therapy
South Metropolitan TAFE
Perth, WA11.2024
Certificate III - Beauty Therapy
South Metropolitan TAFE
Perth, WA11.2023
Certificate IV - Beauty Therapy
South Metropolitan TAFE
Perth, WA07.2023
Skills
- Lash and brow maintenance
- Waxing services
- Skin analysis
- Sales and upselling
- Appointment scheduling
- Microdermabrasion
- Flexibility and adaptability
Timeline
Beauty Therapist
Essential Beauty Rockingham
08.2024 - Current
Team Member
Rockingham Kebabs and Pizza
02.2020 - 01.2022
Team Member/cook
Dominos
01.2019 - 12.2020
Diploma - Beauty Therapy
South Metropolitan TAFE
Certificate III - Beauty Therapy
South Metropolitan TAFE
Certificate IV - Beauty Therapy
South Metropolitan TAFE
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