Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Toby Whatman

Glen Iris

Summary

Young 18 year old Gardening business owner with a proven track record at Whatman's Washing & Gardening Services (@wwgs.au), excelling in customer service, effective communication and outstanding quality of work. My business is recognized for enhancing client satisfaction through landscape solutions and being a reliable individual with the strong work ethic to complete any task at hand. Effectively manage all book keeping and financial aspects of the business to ensure a smooth and organised company.

Overview

2
2
years of professional experience

Work History

Gardening Business Owner

Whatman's Washing & Gardening Services
10.2023 - Current
  • Established strong customer relationships through excellent communication and attentive service to build an extensive clientele.
  • Strengthened business reputation within the community by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
  • confidently meeting new customers and being outgoing to bring in new business and communicating to the highest degree to ensure the result is what they want.
  • Consulted with customers to assess needs and propose optimal landscape solutions.
  • Delivered exceptional results under tight deadlines by prioritizing tasks effectively and delegating responsibilities.
  • Managed financial operations to ensure an organised invoicing system as well as booking and organising future work accurately to promote efficiency within my business.
  • Ability to problem solve, and think on my feet to provide solutions to issues that arise, and ensure the customer is exceptionally happy with the service.

Casual Landscaper

Grasshopper Creations
02.2025 - Current
  • Constructed hardscape elements like patios, walkways, retaining walls, outdoor kitchens, fire pits, water features for enhanced functionality of outdoor spaces.
  • Maintained grounds by trimming, weeding, and general clean-up.
  • Utilized power tools and landscaping machines to maintain outdoor areas.
  • Enhanced customer satisfaction by providing high-quality landscaping services and maintaining clear communication throughout the project.
  • Maintained safe working environments by adhering to safety protocols and conducting regular equipment inspections.
  • Managed inventory of tools, equipment, and materials to ensure proper allocation of resources for each project.

Casual Gardener

True Blue & Colourful
04.2023 - Current
  • Worked within a team of expert gardeners, communicating effectively to ensure all jobs get completed in a timely manner and to the highest quality.
  • Maintained cleanliness and safety of job sites by properly disposing of waste and returning tools and equipment to proper storage locations.
  • Enhanced garden aesthetics by implementing creative landscape designs and plant arrangements.
  • Communicated with customers by answering questions and addressing concerns to provide clients with regular updates on garden status.

Fast Food Worker

Big Al's Pizza
12.2022 - 01.2024
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
  • Collaborated with team members to quickly fill large orders and serve large parties.
  • Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced environment.
  • Responded to customer inquiries and concerns with empathy and professionalism, working to resolve issues in a timely manner.
  • Processed orders on POS system and accepted cash and charge payments.
  • Managed cash register transactions, balancing the till at the end of each shift with consistent accuracy.
  • Performed shift change tasks each day to keep store neat and running smoothly.

Education

VCE Completion -

Belgrave Heights Christian School
Belgrave Heights, VIC
11-2024

Skills

  • Customer service

  • Effective Communication skills

  • Strong work ethic

  • Attention to detail

  • Time management

  • Physically fit

  • Complex Problem-solving

  • Driven and determined

  • Financial management

  • Team collaboration

Websites

Timeline

Casual Landscaper

Grasshopper Creations
02.2025 - Current

Gardening Business Owner

Whatman's Washing & Gardening Services
10.2023 - Current

Casual Gardener

True Blue & Colourful
04.2023 - Current

Fast Food Worker

Big Al's Pizza
12.2022 - 01.2024

VCE Completion -

Belgrave Heights Christian School

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Toby Whatman