Tom Horncastle

While working at Red Rooster, I performed various roles as a crew member. This included both front of house and back of house, where I learned the necessary skills to be a productive and efficient employee for the business. These roles included tasks such as:

• Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
• Prepared quality products while maintaining portion control and presentation within service goal times.
• Organized and restocked supplies to support operations and team productivity.
• Restocked kitchen supplies including food products and utensils.
• Resolved customer complaints in a professional manner.
• Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.