Summary
Overview
Work History
Education
Skills
Affiliations
Certification
References
Timeline
Generic

Tom Irving

Beaumaris,VIC

Summary

Administrative professional with a strong focus on building positive relationships among clients, staff, and management. Exceptional communication skills complemented by expertise in complex problem-solving and conflict resolution. Proven ability in resource allocation and effective schedule management.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Support Worker

Head Start Melbourne
Melbourne, Vic
03.2025 - Current
  • Supported children with developmental needs through personalized care and interaction.
  • Collaborated with families to ensure consistent support and communication strategies.
  • Documented daily observations and progress notes for each child's development.
  • Managed challenging behaviour from clients in a calm manner by utilising de-escalation techniques.
  • Monitored client wellbeing and reported any changes or concerns to relevant staff members.
  • Drove and accompanied clients to appointments, shopping and special events for safety and companionship.

Administrative Officer

Monash Health
Melbourne, Vic
02.2021 - Current
  • Coordinated administrative functions to support healthcare operations and enhance patient care.
  • Managed scheduling for meetings and appointments across multiple departments effectively.
  • Collaborated with team members to address inquiries and resolve administrative issues promptly.
  • Provided administrative support to department staff including typing letters and reports; preparing mailings; photocopying; collating; faxing; scanning documents.
  • Monitored email accounts regularly and responded appropriately within established timeframes.
  • Monitored office inventory to maintain supply levels.
  • Answered incoming calls promptly and professionally; provided callers with accurate information or directed them to appropriate departments and personnel when necessary.

Education

High School Diploma -

Saint Bedes College
Melbourne, VIC
12-2020

Skills

  • Team collaboration
  • Communication strategies
  • Conflict resolution
  • Time management
  • Behavioural management
  • Progress documentation

Affiliations

  • Snow Skiing
  • Scuba Diving
  • Camping
  • Fishing

Certification

  • First Aid Training
  • Certificate Ethical Response Safety Training Disability
  • RSA

References

References available upon request.

Timeline

Support Worker

Head Start Melbourne
03.2025 - Current

Administrative Officer

Monash Health
02.2021 - Current

High School Diploma -

Saint Bedes College

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Tom Irving