Tom Nguyen
Croydon Park,NSW
Summary
I am an energetic employee and always work with a positive attitude to deliver exceptional customer service in a hospitality institution. I always pay attention to details to make sure customers are under safety all the time to optimize their experience. I would be excited to work at Bunnings Warehouse to boost efficiencies, client satisfaction, and brand reputation.
Overview
4
4
years of professional experience
Work History
Cinema Worker
Event Cinemas
01.2024 - Current
- Navigate Floor system by resolving customers enquiries, directing ticket holders to seats and cinema locations.
- Increased tickets sales during Mardi Gras Film Festival from Feb 15th to Feb 29th.
- Manage team of 3 people for cinema cleanliness after every film.
- Keep track of stocks and make sure rare shortages do not affect customer's experience.
Event Collaborator
HAEC INCEPTION CAMP
06.2020 - 07.2020
- Transported food, drink, and essential equipments to children in difficult conditions in 20 villages in Vietnam.
- Established schedule of journey, made contacts with Viettravel for transportation platform.
- Negotiated with English education centres such as RES, Summit, IZONE for financial sponsorship of 10,000 AUD.
Education
BACHELOR OF SOFTWARE ENGINEERING -
UNIVERSITY OF SYDNEY
Sydney, Australia06.2027
High School Diploma -
HANOI - AMSTERDAM HIGH SCHOOL FOR THE GIFTED
Hanoi, Vietnam05.2022
Skills
- Customer Service
- Problem-solving skill
- Attention to detail
- Facility Cleaning
- Teamwork and Collaboration
- Quick learner
Timeline
Cinema Worker
Event Cinemas
01.2024 - Current
Event Collaborator
HAEC INCEPTION CAMP
06.2020 - 07.2020
BACHELOR OF SOFTWARE ENGINEERING -
UNIVERSITY OF SYDNEY
High School Diploma -
HANOI - AMSTERDAM HIGH SCHOOL FOR THE GIFTED