Summary
Overview
Work History
Education
Skills
Timeline
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Tom Nguyen

Croydon Park,NSW

Summary

I am an energetic employee and always work with a positive attitude to deliver exceptional customer service in a hospitality institution. I always pay attention to details to make sure customers are under safety all the time to optimize their experience. I would be excited to work at Bunnings Warehouse to boost efficiencies, client satisfaction, and brand reputation.

Overview

4
4
years of professional experience

Work History

Cinema Worker

Event Cinemas
01.2024 - Current
  • Navigate Floor system by resolving customers enquiries, directing ticket holders to seats and cinema locations.
  • Increased tickets sales during Mardi Gras Film Festival from Feb 15th to Feb 29th.
  • Manage team of 3 people for cinema cleanliness after every film.
  • Keep track of stocks and make sure rare shortages do not affect customer's experience.

Event Collaborator

HAEC INCEPTION CAMP
06.2020 - 07.2020
  • Transported food, drink, and essential equipments to children in difficult conditions in 20 villages in Vietnam.
  • Established schedule of journey, made contacts with Viettravel for transportation platform.
  • Negotiated with English education centres such as RES, Summit, IZONE for financial sponsorship of 10,000 AUD.

Education

BACHELOR OF SOFTWARE ENGINEERING -

UNIVERSITY OF SYDNEY
Sydney, Australia
06.2027

High School Diploma -

HANOI - AMSTERDAM HIGH SCHOOL FOR THE GIFTED
Hanoi, Vietnam
05.2022

Skills

  • Customer Service
  • Problem-solving skill
  • Attention to detail
  • Facility Cleaning
  • Teamwork and Collaboration
  • Quick learner

Timeline

Cinema Worker

Event Cinemas
01.2024 - Current

Event Collaborator

HAEC INCEPTION CAMP
06.2020 - 07.2020

BACHELOR OF SOFTWARE ENGINEERING -

UNIVERSITY OF SYDNEY

High School Diploma -

HANOI - AMSTERDAM HIGH SCHOOL FOR THE GIFTED

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Tom Nguyen