TOM RYAN
Overview
13
13
years of professional experience
Work History
Team Member
Bunnings Warehouse
05.2018 - Current
- Demonstrated exceptional multitasking abilities while maintaining high-quality work standards in a dynamic & public environment.
- Fostered a positive & inclusive team culture, encouraging open communication & mutual respect.
- Maintained a safe & orderly working environment, adhering to health & safety regulations & procedures. Regular contributing member of the Safety Investigation Team.
- Enhanced customer service experience by assisting customers with product inquiries, recommendations, & purchases.
- Utilized POS systems to process customer transactions accurately & efficiently, maintaining cash handling standards.
- Resolved customer complaints & issues promptly, demonstrating strong problem-solving & conflict resolution skills.
- Trained & supervised new staff with the various systems & equipment across the entire store.
- Demonstrated flexibility & adaptability in a dynamic retail environment, responding effectively to a vast spectrum of customer needs & demands.
Film & Television Production
Freelance
01.2012 - Current
- Fulfilled various positions in the production of films, music videos & commercials. Roles include 1st Assistant Director, Unit Manager, Storyboard & Concept Artist, Production Runner, Grip, Lighting & Camera Assistant.
- Completed pre-production planning such as setting budgets, hiring crew, & cast members & obtaining permits.
- Coordinated with production team, producer & director to pinpoint creative vision, determine technical needs, & devise shooting schedule.
- Liaison with location/site management & general public.
- Worked as a freelance creative based in Video Kills Studio, part of the Sydney City Council Oxford Street Creative Spaces program..
Insurance Assessor & Technician
CRS Australia
01.2015 - 12.2017
- Conducted the initial assessment of contents insurance claims, producing & submitting written reports to the insurance providers, & actioning damage mitigation & restoration procedures..
- Acted both independently, & in small teams, supervising & managing teams of up to 10 workers.
- Area of operations covered the Greater Sydney Area, from the Sutherland Shire to Gosford.
Skills
- Customer service
- Money handling/POS systems
- Interpersonal communication
- Team management
- Report writing
- Complaint resolution
- MS Office
- Adobe Creative Suite
- First Aid Certification
- Unrestricted NSW Drivers license (C class)
- NSW HRW licence (LF)
Qualifications And Education
- Graduate Diploma of Education (P-12), 2006, Latrobe University
- Post-graduate Diploma of Film & TV (Animation), 2004, Victorian College of the Arts
- Bachelor of Arts (Government & International Relations, Art History & Theory), 2003, University of Sydney
Timeline
Team Member
Bunnings Warehouse
05.2018 - Current
Insurance Assessor & Technician
CRS Australia
01.2015 - 12.2017
Film & Television Production
Freelance
01.2012 - Current
Similar Profiles
Mikaila RogersMikaila Rogers
Team Member at Bunnings WarehouseTeam Member at Bunnings Warehouse
Kieton PenglisKieton Penglis
Co-ordinator at Bunnings WarehouseCo-ordinator at Bunnings Warehouse
Lachlan DavidsonLachlan Davidson
Supervisor at Bunnings WarehouseSupervisor at Bunnings Warehouse
Joel RajanJoel Rajan
Retail Team Member at Bunnings WarehouseRetail Team Member at Bunnings Warehouse
Keith J. Hemelt, Jr.Keith J. Hemelt, Jr.
Training Supervisor, Fire Team Member, Rescue Team Member at STOLTHAVEN NEW ORLEANSTraining Supervisor, Fire Team Member, Rescue Team Member at STOLTHAVEN NEW ORLEANS