Personal introduction
Work History
Work Availability
Education
Skills
Timeline
Tom Wendorff

Tom Wendorff

Business Psychologist / IT-Administrator
Sydney

Personal introduction

I am an enthusiastic IT professional who was born and raised in Hamburg, northern Germany. In 2022, I gained my Australian permanent residency.

I started my professional career in 2016 after gaining my German high school diploma. My first stop was a three-year apprenticeship in finance, resulting in a Diploma as a management assistant for insurance and finance. After the apprenticeship, I set my focus on cyber insurance for a wide range of clients in the German, Austria, and Switzerland area. Concurrently, I started my bachelors-degree in business psychology at the University Fresenius of Applied Science in Hamburg. The degree was structured as an extra-occupational studies, which gave me the opportunity to work and study at the same time.

In February 2021 I started as an IT Administrator for a medium-sized real estate company. During my time there, I was able to expand my range of skills in IT, project- and process management.

In February 2023 I successfully gained a bachelor of science in business psychology.

Communication has always been one of my strong points. I like to work in teams and drive to create the best possible outcome, especially in tricky situations.

If you have any questions regarding my person, my experience or just interested in a chat, feel free to contact me.

Kind Regards
Tom

Work History

IT Administrator

Dr Schröder GmbH Nchf.
Norderstedt, Germany
02.2021 - 03.2023
  • Oversaw the functionality of operating systems, including user management and several third party products for 50 employees at two locations.
  • Diagnosis and reparation of hardware devices and software operating systems (eg. Microsoft exchange, Microsoft Terminal server, active directory, MDM-Systems).
  • Management of IT and license purchasing whilst considering cost minimisation involving regular exchange with third party partners.
  • Implementation of new software involving individualised training to meet the specific needs of staff and their role in the company.
  • Management of an interdisciplinary project team involving the research, analysis, and introduction of software at a company-wide level.
  • Onboarding of new employees whilst considering individual requirements and education about the IT systems implemented.
  • Mobile device management.
  • Organisation of equipment and setup of IT hardware.
  • Problem-solving of any IT requirements.
  • Design of digitalisation processes.

Business Coordinator

slashwhy GmbH und Co. KG
Hamburg, Germany
10.2020 - 02.2021
  • Facilitated communication with clients and team members to improve business strategy and operation.
  • Evaluated situations and delivered targeted solutions using various tools and resources.
  • Development of new customer relationships.
  • Support in sales orientation of the company.
  • Design and evaluation of new sales channels.

Sales Assistant Insurance and Finance

PP Business Protection GmbH (Part of the Ecclesia Group)
Hamburg, Germany
06.2019 - 10.2020
  • Market research / market analysis.
  • Customer acquisition.
  • Project Management.
  • Application of effective time management techniques to meet tight deadlines.

Apprenticeship Specialist for Insurance and Finance

Ecclesia Group
Detmold, Germany
08.2016 - 06.2019
  • Proven ability to develop and implement creative solutions to complex problems.
  • Excellent communication skills, both verbal and written.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Proven ability to learn quickly and adapt to new situations.
  • Customer consulting and customer care.
  • Preparation of demand analyses for insurance-related coverage of customers in industry and social economy.
  • Claims management and claims settlement.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Education

High School Diploma -

Vocational School Eppendorf, Hamburg
06.2013 - 06.2015

Bachelor of Science - Business Psychology

University Fresenius of Applied Science , Hamburg
09.2019 - 02.2023

Skills

    Infrastructure development

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Timeline

IT Administrator - Dr Schröder GmbH Nchf.
02.2021 - 03.2023
Business Coordinator - slashwhy GmbH und Co. KG
10.2020 - 02.2021
University Fresenius of Applied Science - Bachelor of Science, Business Psychology
09.2019 - 02.2023
Sales Assistant Insurance and Finance - PP Business Protection GmbH (Part of the Ecclesia Group)
06.2019 - 10.2020
Apprenticeship Specialist for Insurance and Finance - Ecclesia Group
08.2016 - 06.2019
Vocational School Eppendorf - High School Diploma,
06.2013 - 06.2015
Tom WendorffBusiness Psychologist / IT-Administrator