Tom Hodgkins
Camperdown,NSW
Summary
I am highly motivated, reliable, enthusiastic, and service-focused individual with excellent people skills,and am eager to contribute my enthusiasm to a casual 'Front of House' position at House Canteen.
With a robust background in hospitality, including 5 years of experience in multiple different roles, I am excited to apply my skills and growing passion for hospitality industry to ensure a positive experience for all patrons.
Motivated by challenges and customer satisfaction, I thrive in high-pressure situations, demonstrating a strong work ethic and the ability to work independently with initiative.
I look forward to the opportunity to bring my passion and proficiency to the team and contribute to the growing success of House Canteen.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Bartender / Waiter
Kosciuszko Chalet hotel
Charlotte Pass, NSW
06.2022 - 10.2023
- Operated a cash register and Point of Sale system for transactions and made proper change for cash transactions.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Demonstrated leadership by making improvements to work processes and helping to train others.
Line Cook
Marek Hospitality (Sunshine Village Ski Resort, Banff)
Banff, AB
01.2023 - 06.2023
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Followed proper food handling methods and maintained correct food temperature for high scores on health inspections.
- Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
Barista
Milkwood Bakery
Berry, NSW
06.2020 - Current
- Engage with customers, take orders, and provide excellent customer service.
- Recommended products based on solid understanding of individual customer needs & preferences.
- Collaborate with other team members to ensure smooth operation during busy hours.
- Trained new employees, sharing knowledge and expertise of merchandise.
Education
Higher School Certificate (HSC) - ATAR: 84.75
St. John The Evangelist Catholic High-school
Nowra11.2022
Skills
- Attention to Detail
- Analytical and Critical Thinking
- Highly dependable
- Organization and Time Management
- Decision-Making
- Independent
- Fast learner
- Excellent attention to detail
- Team player
- Verbal and written communication
- Exceptional customer service
- Approachable
Certification
- 'Responsible Service of Alcohol' (NSW) Certification
- Responsible Conduct of Gambling Certification (NSW)
- Higher School Certificate (NSW)
- working with children's check
- Pro-Serve certification (AB, Canada)
References.
- Milkwood Bakery
(Drew Fisher [chef@milkwoodbakery.com.au
- kosciuszko Chalet Hotel
(Leo Clough [+61 457 119 258])
- 'Marek Hospitality' at Sunshine Village, Banff, AB
(Harry Pascoe [+1 587 222-2806])
Timeline
Line Cook
Marek Hospitality (Sunshine Village Ski Resort, Banff)
01.2023 - 06.2023
Bartender / Waiter
Kosciuszko Chalet hotel
06.2022 - 10.2023
Barista
Milkwood Bakery
06.2020 - Current
Higher School Certificate (HSC) - ATAR: 84.75
St. John The Evangelist Catholic High-school
- 'Responsible Service of Alcohol' (NSW) Certification
- Responsible Conduct of Gambling Certification (NSW)
- Higher School Certificate (NSW)
- working with children's check
- Pro-Serve certification (AB, Canada)
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