Tommy Tran
Reservoir,VIC
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Barista Trainee
WCIG
08.2024 - 08.2024
- Prepared specialty beverages according to specific requests from clients, showcasing adaptability and attention to detail.
- Enhanced team efficiency by assisting with inventory management and restocking supplies as needed.
- Maintained strict adherence to food safety guidelines, ensuring a clean and sanitary workspace at all times.
Restaurant Waiter
Melbourne Polytechnic
06.2023 - 12.2023
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
- Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.
Education
No Degree -
Reservoir High School
Reservoir, VIC12.2023
Skills
- Order Taking
- POS System Operation
- Cleanliness
- Drink customization
- Product Upselling
- Excellent math skills
- Menu Memorization
- Exceptional customer service
- Coffee machinery
- Safe Food Handling
- Cash Handling
- Active listener
Video games
Playing games like Overwatch and other team based games means i can talk to teammates in a high stress environment and communicate efficently and clearly without hindering teamwork.
Certification
- Barista Basics GenU Training 2024
- Sandwich making GenU Training 2024
- Process Financial Transactions GenU Training 2024
- Provide Customer Information and Assistance 2024
- C.A.F.E Coffee and Food & Beverage Essentials GenU Training 2024
- UpSelling GenU Training 2024
Timeline
Barista Trainee
WCIG
08.2024 - 08.2024
Restaurant Waiter
Melbourne Polytechnic
06.2023 - 12.2023
No Degree -
Reservoir High School
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