Toni Kenny
Perth,WA
Summary
Accomplished Service Administrator with a proven track record at Ronco Group, showcasing exceptional organisational and record-keeping abilities alongside highly developed communication skills. Excelled in streamlining operations, enhancing data management processes, and fostering interdepartmental communication. Proficient in Word and Excel, my approach has consistently improved team efficiency and client satisfaction.
Overview
21
21
years of professional experience
Work History
Service Administrator
Ronco Group
Maddington, WA
06.2006 - Current
- Prepared and maintained records, documents, and reports for service team
- Scheduled customer appointments for the service team according to established procedures.
- Managed inbound calls focusing on technical issues and services
Legal Secretary
Patrick Gethin & Co
Midland, WA
03.2004 - 06.2006
- Edited and finalised legal documents such as contracts, pleadings, motions and Wills.
- Organised case files by creating and maintaining document filing systems for easy retrieval of information.
- Assisted with/attended conveyancing/settlements.
- Answered incoming calls from clients and lawyers/barristers to provide assistance or route calls to appropriate personnel.
Education
Certificate IV Business Administration
North Metropolitan TAFE
Perth, WASkills
- Highly developed communication and interpersonal skills
- Strong attention to detail, team mentality and a positive attitude
- Asset Management
- Organisation and recordkeeping
- Report Generation
- Data Management
- Front office administration
- Troubleshooting
- Data Entry
- Meeting deadlines
- Information Updates
- Interdepartmental communication
- Proficient in Word, Excel, Reckon
Affiliations
- Crafts, sports, travel, music
- Team Manager for various sporting teams
- Accounts for school canteen
- Assist at aged care facility - patient enrichment
Timeline
Service Administrator
Ronco Group
06.2006 - Current
Legal Secretary
Patrick Gethin & Co
03.2004 - 06.2006
Certificate IV Business Administration
North Metropolitan TAFE
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