TONI NELSON
Culcairn,Australia
Summary
Detailed Pharmacy Assistant with 6 years of hands on experience performing routine clerical and customer service duties in fast paced, thriving pharmacy. Recognised for going above and beyond to maintain customer service standards. Seeking career change to Administration
Overview
8
8
years of professional experience
1
1
Certification
Work History
Food & Beverage Assistant
Atura Hotel
09.2024 - 06.2025
- Assisting in the smooth operation of Atura's breakfast and dinner service as well as promptly assisting with setting up and service within functions. Tasks include greeting guests, taking orders, serving food, bartending, maintaining a clean environment, training staff members, delegating jobs to junior staff members and stock control.
Dispense Technician
Terry White Chemmart
04.2023 - 10.2023
- Achieved consistent customer satisfaction by addressing concerns promptly and professionally while maintaining confidentiality of personal health information. Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products. Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
Pharmacy Assistant
The Henty Pharmacy
03.2018 - 04.2023
- Counted and labeled prescriptions with correct item and quantity. Kept pharmacy counter and related areas clean, neat and organized. Assisted pharmacy staff with preparing medications and filling orders. Restocked pharmacy shelves with supplies and medicines and ordered new items to avoid shortages. Trained new pharmacy staff on computer system and drug management protocols.
Waitress
La Porchetta
10.2017 - 03.2018
- Stocked and rotated food items according to expiration dates. Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts. Processed orders and sent to kitchen employees for preparation. Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
Education
Year 12 higher school certificate - undefined
Billabong High School
Culcairn, NSW01.2017
Skills
- Strong Work Ethic
- Exceptional customer service
- Effective Communication
- Teamwork and Collaboration
- Multitasking Abilities
- POS System Operation
Certification
- Certificate II Kitchen Operations (Dec 2016)
- S2/S3 Pharmacy Training (May 2018)
- Certificate III Community Pharmacy (Sept 2020)
- Certificate IV Community Pharmacy Dispensary (March 2023)
- A combined Certificate III and Diploma in Early Childhood Education & Care (Currently Enrolled)
- Working With Children Check
- Responsible service of alcohol
Timeline
Food & Beverage Assistant
Atura Hotel
09.2024 - 06.2025
Dispense Technician
Terry White Chemmart
04.2023 - 10.2023
Pharmacy Assistant
The Henty Pharmacy
03.2018 - 04.2023
Waitress
La Porchetta
10.2017 - 03.2018
Year 12 higher school certificate - undefined
Billabong High School