Tony Gao
Melbourne,VIC
Summary
Enthusiastic individual with expert communication, planning and organisational skills. Proficient with social media management and other technical platforms. Excels at handling relationships with clients and achieving high levels of satisfaction. Fast and eager learner who is always willing to preserver and to take on any challenges that come my way.
Overview
2
2
years of professional experience
Work History
Property Management Assistant
Readyset Apartments
08.2022 - 02.2023
- Handled guest requests promptly for over 50 properties, calling in repairmen and other support services.
- Communicated regularly with owners and agents to maintain a high level of satisfaction between all parties.
- Engaged with guests to effectively build rapport and lasting relationships.
- Effectively communicated with guests to maximize sales opportunities through extension stays.
Community Manager
Pixelated Ink
12.2021 - 10.2022
- Managed a community of over 75,000 members and potential investors from all around the world through varies social media platforms.
- Planned and executed promotional activities and events to drive engagement and promote the project.
- Streamlined operations by communicating efficiently with my team of 10 staff members, investors and keeping meticulous records.
- Handled investor relations issues, enabling quick resolution and client satisfaction.
- Worked with our head of marketing and managed social media platforms to execute marketing strategies.
Pastry Chef
Fabric Cafe & Bistro
07.2021 - 11.2021
- Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.
- Maintained well-organized mise en place to keep work consistent.
- Oversaw purchasing, storage and use of kitchen supplies.
Education
Bachelor of Commerce - Marketing & Management
University of Melbourne
Parkville, VIC2024
Skills
- Issue and Conflict Resolution
- Technical Proficiency
- Managing Operations and Efficiency
- Sales Expertise
- Strategic Planning
- Social Perceptiveness
- Adapt to Diverse Groups
- Social Media Promotion
Languages
English
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
Timeline
Property Management Assistant
Readyset Apartments
08.2022 - 02.2023
Community Manager
Pixelated Ink
12.2021 - 10.2022
Pastry Chef
Fabric Cafe & Bistro
07.2021 - 11.2021
Bachelor of Commerce - Marketing & Management
University of Melbourne
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