Tonya Santoni
SEAFORD,VIC
Summary
I am very outgoing. I am a very hard worker and will give anything a go. I am a firm believer in treat people the way you'd like to be treated, we are all equal.
I like to be involved in various things and am always willing to help out where possible.
I enjoy working in a team environment and am a very flexible when it comes to understanding peoples needs. I enjoy making people feel important.
I like to stay active, I play tennis, basketball, go to the gym and walk my dogs often.
Overview
16
16
years of professional experience
Work History
Committee Member
North Seaford Tennis Club
SEAFORD , 3198
2020.02 - 2024.02
Team Manager - Volunteer
St Anne's Basketball Club
SEAFORD , 3198
2018.02 - 2024.02
Team Manager - Volunteer
Junior Seaford Football CLub
SEAFORD , 3198
2020.02 - 2023.09
Business Owner
Lash Bronz n Beaute
Cranbourne & Chelsea , VIC
2012.05 - 2023.01
- Kept records for production, inventory, income, and expenses.
- Oversaw daily operations of the business and provided guidance when needed.
- Determined pricing for products or services based on costs and competition.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Interviewed, trained and supervised employees.
- Monitored cash flow to ensure proper budgeting of resources.
- Assisted customers with product inquiries and resolving complaints promptly and professionally.
- Established positive rapport with customers, managers and customer service team members to maintain positive and successful work environment.
Business Owner
Body Bronze Dandenong
Dandenong , VIC
2007.10 - 2014.08
- Kept records for production, inventory, income, and expenses.
- Managed operations budgeting, accounts payable and accounts receivable and payroll.
- Reconciled daily sales, prepared bank deposits and assessed financial transaction reports.
- Ensured compliance with all local laws and regulations related to the business operations.
- Prepared staff work schedules and assigned team members to specific duties.
- Answered inbound calls, chats and emails to facilitate customer service.
Education
VCE Completion -
Dandenong High School
Dandenong, VIC1992-12
Skills
- Fundraising
- Staff Management
- Systems Organization
- Excellent Communication
- Problem-Solving
- Time Management Abilities
- Customer Service
- Direct Sales
- Understanding Customer Needs
Affiliations
As I have been a business owner for over 15 years i can do various roles. I have had more than 10 staff under me over the years, ranging from work experience girls to ladies with years of more knowledge than myself, I believe I was a more than fair boss and am proud of the fact that a majority of my x staff I can today call a friend.
I love working ain a team environment.
With owning you're own business as i have the most important thing is that the client is treated respectfully and appropriately, Customer service is what I enjoy the most.
I am very reliable and can be flexible with my availabilities.
References
References available upon request.
Timeline
Committee Member
North Seaford Tennis Club
2020.02 - 2024.02
Team Manager - Volunteer
Junior Seaford Football CLub
2020.02 - 2023.09
Team Manager - Volunteer
St Anne's Basketball Club
2018.02 - 2024.02
Business Owner
Lash Bronz n Beaute
2012.05 - 2023.01
Business Owner
Body Bronze Dandenong
2007.10 - 2014.08
VCE Completion -
Dandenong High School
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