Tony Tuan-Huy Nguyen
Sales Manager
Cabramatta West,NSW
Summary
Accomplished Senior Sales Executive with success converting leads, exceeding quotas and maximizing revenue with proactive and ambitious strategies. Decisive, passionate and devoted to outperforming expectations. Attentive, resourceful and personable with customers.
Overview
17
17
years of professional experience
1
1
year of post-secondary education
Work History
Senior Sales Executive/Assistant Sales Manager
Sydney City Toyota
Waterloo, NSW
01.2020 - Current
- Created prospect rapport by approaching leads and cultivating strong business relationships through sales.
- Demonstrated products and features to customers, answered questions and overcame objections.
- Employed effective problem-solving techniques, increasing client satisfaction ratings.
- Analyzed market trends in consumer industries to implement appropriate marketing and sales methods.
- Developed relationships with high-profile clientele by successfully employing networking sales techniques.
- Utilized multiple marketing strategies to improve profitability.
- Recognized and resolved compound problems that effected upper-level management and business initiatives.
- Shaped sales approaches to individual clients, facilitating relationships with customers and driving revenue to over $25,000,000 from 01/01/20 - 06/11/22
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Developed and maintained relationships with customers and suppliers through account development.
- Applied customer feedback to develop process improvements and support long-term business needs.
Audi Sport Brand Manager
Audi Five Dock
Five Dock, NSW
10.2017 - 12.2019
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained energy and enthusiasm in fast-paced environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Developed and maintained courteous and effective working relationships.
- Maintained excellent attendance record, consistently arriving to work on time.
- Improved operations through consistent hard work and dedication.
- Exceeded goals through effective task prioritization and great work ethic.
- Participated in team-building activities to enhance working relationships.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Consistently hit exceeded set targets achieving top 10 ranking in Audi Australia
Retail Sales Consultant
Sydney City Toyota
Waterloo, NSW
01.2016 - 10.2017
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Determined solutions for clients promptly and professionally.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
- Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
- Answered questions about store policies and addressed customer concerns.
- Listened to customer needs and desires to identify and recommend optimal products.
- Developed strong rapport with customers and created positive impression of business.
- Prioritized helping customers over completing other routine tasks in store.
- Achieved average closing ratio of 42%
- Managed over 50 customer calls & inquiries per day
Sales Executive
My Choice Real Estate
Cabramatta, NSW
01.2013 - 12.2015
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Analyzed past sales data and team performance to develop realistic sales goals.
- Presented products to clients using dynamic presentations and practical use-case scenarios.
- Remained current on industry trends to better understand customer needs, product effectiveness and sales tactics.
- Developed SWOT analysis and executed targeted sales strategies accordingly using data-driven decision-making.
- Negotiated prices, terms of sales and service agreements.
- Maintained detailed records of sales progress, inventories and marketing success to better align goals with company priorities.
- Managed entire sales cycle across customer accounts, proposing and closing sales to achieve total revenue growth, profit and customer satisfaction plans.
- Prepared and deliver customer sales quotes.
- Exceptional computer skills
- Developed new business relationships and maintained existing through regular communications and effective account management.
- Demonstrated consistent track record of overachieving sales quotas.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Implemented new market appraisal tools increasing listing conversions by 35%
Store Manager
Thai Sanh Butchery
Wakeley, NSW
01.2006 - 01.2013
- Managed store organization, maintenance and purchasing functions.
- Trained team members in successful strategies to meet operational and sales targets.
- Resolved customer service issues promptly.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.
- Optimized store displays and appearance via strategic merchandising.
- Introduced new value added products increasing weekly revenue to over $30,000
Education
CERT IV - MORTGAGE BROKING & FINANCE
TAFE SOUTH WEST SYDNEY INSTITUTE
BANKSTOWN 08.2023 - 04.2024
AUDI AG - Sales Certification
Audi Sales Executive Certification
Audi Training CentreNSW - Completed Certificate III in Meat Processing(Meat
Tafe South West Sydney Institute
136 William St, Granville NSW 21422012
Completed First Aid Training -
Tafe South West Sydney Institute
2010
Completed NSW School Certificate -
Bonnyrigg High School
431 Elizabeth Dr, Bonnyrigg NSW 21772006
Tafe South West Sydney Institute/Bonnyrigg High School
The Horsley Dr, Wetherill Park NSW 21642006
Skills
- Lead Generation Campaigns
- Profitability Improvement
- Expanding Territories
- Client Advocacy
- Client Representation
- Market Trend Understanding
- Sales Funnel Development
- Converting Leads
- Consultative Sales Techniques
- Sales Development
- Business Networking
- Client Relationship Management
Languages
English
Native or Bilingual
Vietnamese
Professional Working
Software
HUBSPOT
MICROSOFT DYNAMICS
ERANET
TUNE
REVOLUTIONS
SALESFORCE
Timeline
CERT IV - MORTGAGE BROKING & FINANCE
TAFE SOUTH WEST SYDNEY INSTITUTE
08.2023 - 04.2024
Senior Sales Executive/Assistant Sales Manager
Sydney City Toyota
01.2020 - Current
Audi Sport Brand Manager
Audi Five Dock
10.2017 - 12.2019
Retail Sales Consultant
Sydney City Toyota
01.2016 - 10.2017
Sales Executive
My Choice Real Estate
01.2013 - 12.2015
Store Manager
Thai Sanh Butchery
01.2006 - 01.2013
AUDI AG - Sales Certification
Audi Sales Executive Certification
NSW - Completed Certificate III in Meat Processing(Meat
Tafe South West Sydney Institute
Completed First Aid Training -
Tafe South West Sydney Institute
Completed NSW School Certificate -
Bonnyrigg High School
Tafe South West Sydney Institute/Bonnyrigg High School
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